Polycom DOC2702A Manuel D’Utilisation

Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide 

Polycom, Inc.

The RMX Manager application can be downloaded from one of the RealPresence 

Collaboration Server systems installed in your site or from Polycom web site at
 

Start Internet Explorer and connect to one of the RMX units in your site. It is 

recommended to connect to the RMX installed with the latest software version.
The Login screen is displayed. There is a link to the RMX Manager Installer at the top of 

the right edge of the screen.

Click the Install RMX Manager link.

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When upgrading the RMX Manager application, it is recommended to backup the MCU list using 
the Export RMX Manager Configuration option. For more details, see "Import/Export RMX 
Manager Configuration” on page

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When upgrading the RMX Manager from a major version (for example, version 7.0) to a 
maintenance version of that version (for example, 7.0.x), the installation must be performed from 
the same MCU (IP address) from which the major version (for example, version 7.0) was 
installed. 
If you are upgrading from another MCU (different IP address), you must first uninstall the RMX 
Manager application using Control Panel > Add or Remove Programs.

New RealPresence Collaboration Server (RMX) Installation Note
The RealPresence Collaboration Server (RMX) Installation and First Entry Configuration must be 
completed before installing the RMX Manager application. For more details, see the RealPresence 
Collaboration Server 1500/2000/4000 Getting Started Guide, “First Time Installation and 
Configuration”.
Once the connection to the RealPresence Collaboration Server (RMX) unit is established and the 
Login window is displayed, the RMX Manager application can be installed.