Avaya 9500 Series Manuale Utente

You can view additional details about the currently shown call. 

1. Access the call log. 

a. Press the 

 CALL LOG or HISTORY button. 

b. The display will change to show your call log records. The caller's name is shown if known, otherwise the

number. 

c. Use the 

 up and down 

 arrow keys to scroll through the records. 

2. Press the Details soft key. The individual details of the currently selected call record are displayed. 

3. Use the 

 up and down 

 arrow keys to scroll through the details. The possible values are: 

· Time 

The time of the call. 

· Ring Time 

For missed calls, the duration of ringing is included in the call details. 

· Duration 

The length of the call. 

· Name 

The name of the caller if known. 

· Number 

The number of the caller if available. 

· Reason 

The type of call record, ie. Answered, Outgoing or Missed. For missed calls, the reason may be indicated,
for example: 

· Missed: Lost - Indicates a call where the caller hung up before they could be answered. 

· Missed: Voicemail - Indicates a call where the caller was redirected to voicemail. 

· Count 

How many time a call of the same type, name and number has occurred. Only the details of the most recent
call are kept in your call log. However, the count will indicate if the caller has rung or has been rung several
times. 

4. While you are in the details of a call record, the soft key functions available are: 

· Call 

Call the number shown in the call record. You can also do this by pressing the OK button. 

· +Contact 

Add the name and number to your personal directory. You can edit the details before they are added. 

· Back 

Go back to the normal call screen to select another call record.