GE PP975 Manuale
15
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
Before you call for service…
ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Surface elements will not Improper cookware
• Use pans which are absolutely flat and match
maintain a rolling boil
being used.
the diameter of the surface element selected.
or cooking is slow
Surface elements do
Cooktop controls
• Check to see the correct control is set for the surface
not work properly
improperly set.
element you are using.
Scratches on cooktop
Incorrect cleaning methods
• Use recommended cleaning procedures. See the
glass surface
being used.
Cleaning the glass cooktop section.
Cookware with rough bottoms
• To avoid scratches, use the recommended cleaning
being used or coarse particles
procedures. Make sure bottoms of cookware are clean
(salt or sand) were between
before use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration
Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
on the cooktop
before next use.
Hot surface on a model
• This is normal. The surface may appear discolored
with a light-colored glass
when it is hot. This is temporary and will disappear
cooktop.
as the glass cools.
Plastic melted to
Hot cooktop came into
• See the Glass surface – potential for permanent damage
the surface
contact with plastic placed
section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled
• Call a qualified technician for replacement.
of the cooktop
on the cooktop.
Frequent cycling
Improper cookware
• Use only flat cookware to minimize cycling.
off and on of
being used.
See the Radiant surface elements section.
surface elements
Unresponsive keypad
Keypad is dirty.
• Clean the keypad.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
tripped.