Enterasys Networks 2200 Manuale Utente
Getting Help
Introduction
1-7
1.1.17 LANVIEW Diagnostic LEDs
LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an easy way
to observe the status of individual ports and overall network operations.
to observe the status of individual ports and overall network operations.
1.2
GETTING HELP
For additional support related to the module or this document, contact Enterasys Networks using
one of the following methods:
one of the following methods:
/
Before contacting Enterasys Networks for technical support, have the following information
ready:
ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web
http://www.enterasys.com
Phone
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
Internet mail
support@enterasys.com
To send comments or suggestions concerning this document to the Technical Writing
Department: TechWriting@enterasys.com
Department: TechWriting@enterasys.com
Make sure to include the document Part Number in the email message.