Avaya DXX-1015-01 Manuale Utente

The following ADU fields are used by both agents and queues on Avaya IC.

adu_id

A string that uniquely identifies the ADU.

ADU Server

createtime

The date and time the ADU was created 
in yyyy-mm-dd hh:mm:ss format.

ADU Server

createtimet

The time_t of the ADU creation.

ADU Server

duration

Historical field.

ADU Server

endtime

The time of the last successful 
termination of the ADU or equivalent 
such as removal due to idleness in 
hh:mm:ss format.

ADU Server

persistence

The date and time that the EDU was last 
stored in the DUStore Server.

EDU Server

suspend

The reason that the ADU was last 
removed from server memory. This can 
be any one of the following:

normal–all involved parties have 
suspended use of the ADU.

expired–removed from memory 
due to idleness.

exit–server was shut down.

overflow–removed from memory 
for other ADUs.

forced–removed by 
ForceTerminate method.

ADU Server

termination

A string representing the reason for the 
termination of the ADU: normal, 
overflow, expired, or exit.

N/A

time

Reserved for internal use. This field is 
inserted into each event that is set to 
reporting packages and is reserved for 
that purpose.

N/A

type

The type of resource, set to “per”.

Tool Kit