Apricorn Aegis Portable - 120GB - USB 2.0 A25-USB-120 Manuale Utente

Codici prodotto
A25-USB-120
Pagina di 36
Value You Can Depend On
28
5.  T
eChnICal
 s
uPPorT
Apricorn provides the following helpful resources for you:
1.  Setup, Software and FAQs sections of the User’s Guide.
2.  Apricorn’s Website (http://www.apricorn.com)
This gives you the ability to check for up-to-date information.
3.  E-mail us at support@apricorn.com.
4.  Or call the Technical Support Department at 1-800-458-5448      
option 3.
Apricorn’s Technical Support Specialists are available from 8:00 a.m. 
to 5:00 p.m., Pacific Standard Time Monday through Friday
.
An RMA (Return Merchandise Authorization) tracking number must be issued by 
Apricorn.  If you need to return or replace your 
Aegis Portable
, Apricorn requires 
that you perform the following steps:
1.  Simply call Apricorn’s technical support department with your 
Aegis Portable 
part number and a description of the problem(s) you are experiencing.
2.  If the Apricorn representative finds cause for a return, they will issue an RMA 
number.  Please write this number down.
3.  Fill out an RMA authorization form with your package. The RMA form is available 
on-line at http://www.apricorn.com/support/rma.php.
4.  Please  send  the  prepaid  package  to  the  following  address,  make  sure  the 
RMA# is written on the exterior of the package:
 
Apricorn
 
RMA#: __________
 
12191 Kirkham Road
 
Poway, CA  92064
The purchaser shall be responsible for any loss or damage to the returned product 
until it is received by Apricorn.  Purchaser should consider obtaining insurance with 
respect to shipping the product. 
Contact Information
RMA Policy