Philips HTS3260/12 Manuale Utente

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Sound
No sound.
 •
Ensure that the audio cables are connected 
and select the correct input source (for 
example, AUDIO SOURCE) for the device 
you want to play.
No sound on HDMI connection.
 •
You might not hear any sound if the 
connected device is not HDCP (High-
bandwidth Digital Content Protection) 
compliant or only DVI compatible. Use an 
analog or digital audio connection.
 •
Ensure that the [HDMI Audio] is enabled.
No sound from TV program.
 •
Connect an audio cable from the audio 
input on the home theater to the audio 
output on the TV, then press AUDIO 
SOURCE repeatedly to select the correct 
audio source.
Distorted sound or echo.
 •
Ensure that the TV volume is muted or set 
to minimum if you are playing audio through 
the home theater.
Audio and video are not synchronized.
 •
1) Press   (Sound options) . 2) Press the 
Navigation buttons (left/right) repeatedly 
until AUDIO SYNC is displayed, then press 
OK. 3) Press the Navigation buttons (up/
down) to sync the audio with the video.
Play
Disc cannot be played. 
 •
Clean the disc.
 •
Ensure that the home theater supports the 
disc (see ‘Product specifications’ on page 
19).
 •
Ensure that the home theater supports the 
region code of the disc.
 •
For DVD±RW or DVD±R, ensure that the 
disc is finalized. 
DivX video files cannot be played.
 •
Ensure that the DivX file is encoded 
according to the ‘Home Theater Profile’ 
with the DivX encoder.
 •
Ensure that the DivX video file is complete.
9  Troubleshooting
Warning
 
Risk of electric shock. Never remove the 
casing of the product. 
To keep the warranty valid, never try to repair the 
product yourself. 
If you have problems using this product, check the 
following points before you request service. If you 
still have a problem, register your product and get 
support at www.philips.com/welcome. 
If you contact Philips, you will be asked for the 
model and serial number of your product. The 
model number and serial number are on the back 
or bottom of your product. Write the numbers 
here: 
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this home theater do not work.
 •
Disconnect the home theater from the 
power outlet for a few minutes, then 
reconnect. 
Picture
No picture.
 •
Ensure that the TV is switched to the 
correct source for the home theater.
No picture on HDMI connection.
 •
Change the HDMI video setting or wait for 
15 seconds for auto recover.
 •
Check if the HDMI cable is faulty. Replace 
with a new HDMI cable.
No high-definition video signal on the TV.
 •
Ensure that the disc contains high-definition 
video.
 •
Ensure that the TV supports high-definition 
video.
EN