GE JBP49 Guida Utente

Consumer Support

oubleshooting T

ips

Care and Cleaning

Operating Instructions

Safety Instructions

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Surface units not

The surface units are

• With the controls off, check to make sure the surface

functioning properly

not plugged in solidly.

unit is plugged completely into the receptacle.

The surface unit

• Check to see the correct control is set for the surface

controls improperly set.

unit you are using.

The drip pans are

• With the controls off, check to make sure the drip

not set securely in

pan is in the recess in the cooktop and that the

the cooktop.

opening in the pan lines up with the receptacle.

Cooktop feels hot

Large pans hold heat

• Choose a pan that matches the size of the surface

close to the cooktop.

unit you are using.

The oven vent

• Pans on the right rear surface unit block air flow

is blocked.

from the oven vent and cause the cooktop to get hot.

Food does not bake

Oven controls

• See the Using the oven section.

or roast properly

improperly set.

Shelf position is incorrect

• See the Using the oven section.

or the shelf is not level.

Incorrect cookware

• See the Using the oven section.

or cookware of improper
size being used.

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

adjustment.

section.

Food does not

Door not open to the

• See the Using the oven section.

broil properly

broil stop position
as recommended.

Oven controls

• Make sure you touch the BROIL HI/LO pad.

improperly set.

Improper shelf position

• See the Broiling Guide.

being used.

Cookware not suited

• For best results, use a pan designed for broiling.

for broiling.

In some areas the power

• Preheat the broil element for 10 minutes.

(voltage) may be low.

• Broil for the longest period of time recommended

in the Broiling Guide.