Cisco Headend Digital Broadband Delivery System Guida Utente
4002178 Rev C
Service Authorization Options
15-5
Provide a Phone Number When the Set-Top is Unauthorized for Service
Introduction
The Disconnect Barker Phone option lets you provide a phone number that appears
on a barker for a set-top that is in Brick mode. If the set-top is in Brick mode, the
following results occur:
•
•
An Out of Service barker appears.
•
The set-top does not respond to the front panel or remote control key.
•
The set-top displays four dashes (- - - - ) on the front panel of the set-top to indicate
that the set-top is not authorized for the “brick mode avoidance” package
.
For set-
tops with only POWER LED indicators, the POWER LED indicator blinks eight
times and then pauses for half a second.
For the Brick Mode Avoidance package to function again, the set-top must be
authorized.
Recommended Setting
Enable this option to display a Customer Service Number on a barker when a set-top
is in Brick mode.
Providing a Phone Number When the Set-Top is Unauthorized
To provide a phone number that appears on a barker for a set-top that is in Brick
mode, complete the following steps.
1.
On the DNCS Administrative Console, select the Server Applications tab.
2.
Click DHCT Config.
Result: The DHCT Configure Prompt window opens.
Result: The DHCT Configure Prompt window opens.
3.
Select Global.
Result: The Set Up Global DHCT Configuration window opens.
Result: The Set Up Global DHCT Configuration window opens.
4.
Select the Barkers tab.
Result: The Barkers tab appears in the forefront.
Result: The Barkers tab appears in the forefront.
5.
In the Disconnect Barker Phone field, enter the number that you want to
appear when the set-top is in Brick mode.
6.
Click Save.
Result: The phone number that you entered in step 5 appears when the set-
Result: The phone number that you entered in step 5 appears when the set-
top is in Brick mode.
7.
Click Cancel.
Result: The DHCT Configure prompt opens.
Result: The DHCT Configure prompt opens.
8.
Click File and Close to close the DHCT Configure prompt .