Samsung ME81K-1 Manuale Utente

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troubleshooting
Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
General
The oven does not 
work.
Power is not supplied.
Make sure power is 
supplied.
The door is open.
Close the door and try 
again.
The door open safety 
mechanisms are 
covered in foreign 
matter.
Remove the foreign 
matter and try again.
The power turns off 
during operation.
The oven has been 
cooking for an 
extended period of 
time.
After cooking for an 
extended period of 
time, let the oven cool.
The cooling fan is not 
working.
Listen for the sound of 
the cooling fan.
Trying to operate the 
oven without food 
inside.
Put food in the oven.
There is not sufficient 
ventilation space for 
the oven.
There are intake/
exhaust outlets on the 
front and rear of the 
oven for ventilation.
Keep the gaps 
specified in the product 
installation guide.
Several power plugs 
are being used in the 
same socket.
Designate only one 
socket to be used for 
the oven.
Problem
Cause
Action
There is a popping 
sound during 
operation, and the 
oven doesn't work.
Cooking sealed food 
or using a container 
with a lid may causes 
popping sounds.
Do not use sealed 
containers as they may 
burst during cooking 
due to expansion of the 
contents.
The oven exterior 
is too hot during 
operation.
There is not sufficient 
ventilation space for 
the oven.
There are intake/
exhaust outlets on the 
front and rear of the 
oven for ventilation. 
Keep the gaps 
specified in the product 
installation guide.
Objects are on top of 
the oven.
Remove all objects on 
the top of the oven.
The door cannot be 
opened properly.
Food residue is stuck 
between the door and 
oven interior.
Clean the oven and 
then open the door.
Heating including 
the Warm function 
does not work 
properly.
The oven may not 
work, too much food 
is being cooked, or 
improper cookware is 
being used.
Put one cup of water 
in a microwave-safe 
container and run 
the microwave for 
1-2 minutes to check 
whether the water is 
heated. Reduce the 
amount of food and 
start the function again. 
Use a cooking container 
with a flat bottom.
The thaw function 
does not work.
Too much food is being 
cooked.
Reduce the amount 
of food and start the 
function again. 
The oven is not 
level.
The oven is installed on 
an uneven surface.
Make sure the oven is 
installed on flat, stable 
surface.
ME81K-1_BOL_DE68-04286C-00_EN.indd   16
2016-01-22     3:16:09