Avaya 1010 Manuale Utente

52

Avaya 1010/1020 User Guide

As an aid to troubleshooting issues that you may encounter with your Avaya system or to 
quickly access a preference that has been recently changed, view the preferences in 
Administrator Preferences : Recent. Preferences that have dependencies on other 
preference settings may not appear in Recent.

Upgrading the system software removes all preferences from the Recent screen.

Diagnostic preferences and tools that are available to all users include high-definition 
camera preferences and a system reboot option. For information about using these 
preferences and tools, refer to “Using Camera Diagnostic Preferences” on page 31. 
Administrators can access these preferences and tools through User Preferences or 
Administrator Preferences : Diagnostics. 

In the web administration interface, to view the effect of changes made to camera 
diagnostic preferences on the Diagnostics : Cameras page, click Save Changes 
and then Refresh.

Diagnostic preferences and tools available only to administrators in Administrator 
Preferences : Diagnostics include call counter statistics, color bar settings, and network 
utilities.

You can troubleshoot network connection issues with your system using the ping and 
traceroute utilities in Administrator Preferences : Diagnostics: Network Utilities. The 
ping command tests responsiveness between two devices. The traceroute command tests 
responsiveness and traces the path of a packet from one device to the other.

The system reboots when you do any of the following:

•

Reboot the system (Administrator Preferences or User Preferences : Diagnostics : 
System Reboot).

•

Reset the system to its default state (Administrator Preferences : System : System 
Reset).

•

Restore a system configuration using System Restore in the web administration 
interface (Preferences : System : System Reset : System Restore).

•

Change the VLAN Tag preference (Administrator Preferences : Network : General).