Toshiba GA-1200 Manuale Utente

34    Troubleshooting

When an error has occurred in the onramp gateway function, check the setting by referring to 
the list below.

1

Are servers for sending an 
InternetFax/Email set cor-
rectly?

Next Step

Ø

Ö

Refer to an appropriate manual 
and set the DNS server and 
SMTP server correctly.
If necessary, refer to the “Setting 
up DNS Server and Mail Server” 
in the Network Administration 
Guide for Scanning Functions.

2

Is the IP address of this 
equipment correctly set?

Next Step

Ø

Ö

Refer to the Setup Guide for 
Printing Functions and set the 
TCP/IP correctly.

3

Can you utilize the TopAc-
cess?

Next Step

Ø

Ö

Refer to the Setup Guide for 
Printing Functions and set the 
HTTP correctly.

4

Is the setting for SMTP 
transmission of an Internet-
Fax/Email enabled?

Next Step

Ø

Ö

Refer to the Setup Guide for 
Scanning Functions and set the 
SMTP client correctly.

5

Are settings for sending an 
InternetFax/Email enabled?

Next Step

Ø

Ö

Refer to the Setup Guide for 
Scanning Functions and per-
form a correct InternetFax setting.

6

Is a setting for the Fax func-
tions enabled?

Next Step

Ø

Ö

Refer to the Setup Guide for 
Printing Functions or the Oper-
ator's Manual for Facsimile 
Function and perform a correct 
Fax setting.

7

Is a setting for the onramp 
gateway functions enabled?

Next Step

Ø

Ö

Refer to the Setup Guide for 
Scanning Functions or the 
Operator's Manual for Facsim-
ile Function and set the mail-
boxes and the Email address of 
the destination correctly.

8

Can you send a Fax docu-
ment received from a G3 
facsimile as an InternetFax/
Email?

Ö

An error code is printed in the 
Transmission/Reception Journal.
Refer to the “Error code list” in the 
Network Administration Guide 
for Scanning Functions.