Toshiba Strata CS Manuale Utente

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Creating a custom personal status ....................................................... 8-7
Personal status and your active settings ............................................ 8-10

Changing your active settings ......................................................... 8-10

Personal status defaults ..................................................................... 8-12

Setting personal status defaults ...................................................... 8-13

Changing the personal status of another user.................................... 8-14

The Extensions view............................................................................. 9-2

Extension view tabs........................................................................... 9-2
Extensions view columns .................................................................. 9-3

Placing calls to an extension ................................................................ 9-4
Changing another user’s personal status ............................................. 9-4
Seeing the Extensions view elsewhere in the Client ............................ 9-4

About receiving and handling calls in the Client ................................. 10-2

The Call Monitor view...................................................................... 10-3
Call Monitor view tabs ..................................................................... 10-4
Call Monitor view panes .................................................................. 10-4

Displaying the Call Monitor view automatically................................... 10-5
Selecting and acting on a call in the Call Monitor view....................... 10-5

Double-clicking calls ........................................................................ 10-6

Commands while a call is ringing ....................................................... 10-6

Taking the call  ................................................................................ 10-6
Sending the call to voice mail.......................................................... 10-6
Using grab-and-hold on the call ...................................................... 10-7

Commands after you answer a call .................................................... 10-8

Putting a call on hold ....................................................................... 10-8
Transferring a call............................................................................ 10-9
Recording a call............................................................................. 10-11
Associating a call with a contact ................................................... 10-11
Parking a call ................................................................................. 10-12
Unparking a call............................................................................. 10-12
Muting a call .................................................................................. 10-13
Playing a caller's name.................................................................. 10-13
Disconnecting a call while staying on the phone .......................... 10-13
Creating notes about a call............................................................ 10-13

Call notification options..................................................................... 10-14
Sharing your Call Monitor view ......................................................... 10-15

Viewing shared calls...................................................................... 10-15

Using the Call Monitor view with hands-free answering ................... 10-15