TMIO PS302SS00 Manuale Utente

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OVEN SERVICE
Oven Diagnostics
In the event service is required, our Authorized Service Technician can diagnose most problems remotely, 
if connected to the Internet, reducing service calls to one visit to the home.  The exclusive TMIO online 
Virtual Repairman provides assistance and technical information to the Service Technician.  Service 
calls are an inconvenience to the customer and we at TMIO want to offer the best service with the least 
aggravation to the customer.
From the Main Screen
•  Select 
My Oven drop down
•  Select 
Oven Service
•  Select 
Oven Diagnostics
Note:  Oven must be connected to Internet and contact and registration 
information (see page 11 Contact Information) must be complete
•  Select 
Upload Diagnostics
•  Call Customer Service at 1-800-881-TMIO (8646) or your Dealer to 
schedule the service call
Note:  Many repairs can be made by pressing Oven Reset before 
calling for service
POWER FAILURE
Power Failure
If the user has enabled “email alerts” in the My Oven / Preferences / Set 
Alerts menu, an email alert will be sent to the user when power resumes.
Power Failure Recovery Rules:
•  If the power fails for less than three (3) minutes, this is considered 
a “blink” and the oven will continue to operate as it was prior to the 
power outage
•  If the power fails for more than six (6) hours, the oven will remain off
•  If the oven was refrigerating when power failed, it will continue to 
refrigerate once power resumes
•  If the oven was in 
Sabbath or Holiday mode, it will continue in 
Sabbath or Holiday mode once power resumes
•  If the oven was in 
Self Clean, once power resumes the oven will 
resume in a safe “cool down” mode and a warning will be displayed
•  In 
Cook Now, if cooking was interrupted, the oven will refrigerate 
once power resumes and a warning will be displayed
•  In 
Cook Later, if cooking was interrupted, the oven will refrigerate 
once power resumes and a warning will be displayed
•  In 
Cook Later, if the refrigeration stage was interrupted and the 
temperature exceeded 40ºF, the oven will refrigerate once power 
resumes and a warning will be displayed
•  In 
Cook Later, if the power remained off until after the meal time, the 
oven will refrigerate and a warning will be displayed
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