Intermec PB3 Manuale Utente

Most printer operation, print quality, or printer communication 
problems can be fixed easily. The next table includes some common 
printer problems and possible solutions.

Problem

Solution

Printer does not feed 
paper correctly.

Remove jammed paper and reload paper supply.

Printer does not print.

Make sure the paper supply is loaded correctly.
Install a battery. The printer will not print 
unless a battery is installed, even if you are using 
the AC adapter/charger as a power source.
If you are unable to print from a host computer, 
try printing a test page. Verify that the 
communication settings from the test page are 
correct for your connection. For help, see 

Print quality is too light.

Check the battery and recharge it if necessary.
Adjust print contrast through the print 
application.

Voids appear in print.

Clean the printhead.

Data and Status LED is 
steady red.

Check the paper supply and make sure the 
paper door is closed properly.

Data and Status LED is 
flashing red.

Read error. Try reading the card again.
Printhead may be too hot and printer has 
automatically paused the current print job.

Battery LED does not turn 
on when printer is 
connected to AC adapter, 
but printer will not turn 
on.

Check the AC adapter output with a 
multimeter. Output should be 10 VDC.

If AC output is OK, there is a problem with 
the battery or battery charge circuit.

If AC output is not OK, replace the adapter.

Battery life is short after a 
full charge.

Replace the battery.

In Bluetooth mode, 
printer does not print data 
from host.

Move the printer closer to the host.
Make sure the host has established a connection 
with the printer.