Toshiba DK424 Manuale Utente
System & Station
Program 09 – Built-in Auto Attendant Prompt / Station Assignments
Strata DK Programming 5/00
3-23
System & Station
Program 09 – Built-in Auto Attendant Prompt / Station
Assignments
Assignments
Processor Type:
DK14, DK40i, all RCTUs and BCUs
Program Type:
System and ACD
Initialized Default:
Blank
Program 09 Overview
Program 09 tells the system where to direct calls after incoming Auto Attendant callers dial a
digit(s) in response to the menu of dialing prompts offered by one of the Auto Attendant’s digital
announcers.
digit(s) in response to the menu of dialing prompts offered by one of the Auto Attendant’s digital
announcers.
The exact dialing prompts along with their associated station numbers, [PDNs], [PhDNs],
Distributed Hunt [DN] and ACD group numbers are assigned with this program. The actual
announcements that are delivered to callers are recorded on customer-supplied digital announcers.
The dialing prompts can either be all one-digit or all two-digits (or numbers of 1~4 digits).
Distributed Hunt [DN] and ACD group numbers are assigned with this program. The actual
announcements that are delivered to callers are recorded on customer-supplied digital announcers.
The dialing prompts can either be all one-digit or all two-digits (or numbers of 1~4 digits).
One digit dialing prompts can be used, but they cannot conflict with the first digit of the [PDN] in
Program 04 or the [PhDN] and DH [DN] in Program *04.
Program 04 or the [PhDN] and DH [DN] in Program *04.
Two-digit dialing prompts are only used when it is necessary to stop the announcement to prevent
errors in digit translation or when single-digit prompts conflict with [PDN], [PhDN], and DH [DN]
numbering plans. Digit Translation errors occur sometimes when line transmission is low or the
announcement voice frequencies are the same as a DTMF digit and the system RRCS, BRCS,
K4RCU3, K5RCU, K5RCU2, or QSTU3 circuit will not dial or misdials.
errors in digit translation or when single-digit prompts conflict with [PDN], [PhDN], and DH [DN]
numbering plans. Digit Translation errors occur sometimes when line transmission is low or the
announcement voice frequencies are the same as a DTMF digit and the system RRCS, BRCS,
K4RCU3, K5RCU, K5RCU2, or QSTU3 circuit will not dial or misdials.
The first digit of the two-digit prompts cannot conflict with [PDNs] in Program 04 or [PhDNs] and
DH [DNs] in Program *04.
DH [DNs] in Program *04.
✱ ✱ ✱ ✱ 6SNU +ROG 6SNU
+ROG 6SNU +ROG 6SNU +ROG
Dialed Digit (Menu Prompts)
Station Number [PDN]
Department, Division, Etc.
0
1
2
3
4
5
6
7
8
9
SELECT = Prompt
Press prompt number offered
to caller. First or second digit.
Press prompt number offered
to caller. First or second digit.
AUTO ATT DIAL = (1~4 digits)
Enter the station numbers, [PDNs], [PhDNs], DH
[DNs], or #4 plus the ACD Group No. which will
receive Auto Attendant calls. Could be
Enter the station numbers, [PDNs], [PhDNs], DH
[DNs], or #4 plus the ACD Group No. which will
receive Auto Attendant calls. Could be
✱ if
establishing the first digit.
Press LED Button 01 to delete data.