Toshiba DK424 Manuale Utente

Pagina di 424
System & Station
Program 09 – Built-in Auto Attendant Prompt / Station Assignments
Strata DK Programming     5/00
3-23
System & Station
Program 09 – Built-in Auto Attendant Prompt / Station 
Assignments
Processor Type:
 DK14, DK40i, all RCTUs and BCUs
Program Type:
System and ACD
Initialized Default:
Blank
Program 09 Overview
Program 09 tells the system where to direct calls after incoming Auto Attendant callers dial a 
digit(s) in response to the menu of dialing prompts offered by one of the Auto Attendant’s digital 
announcers.
The exact dialing prompts along with their associated station numbers, [PDNs], [PhDNs], 
Distributed Hunt [DN] and ACD group numbers are assigned with this program. The actual 
announcements that are delivered to callers are recorded on customer-supplied digital announcers. 
The dialing prompts can either be all one-digit or all two-digits (or numbers of 1~4 digits).
One digit dialing prompts can be used, but they cannot conflict with the first digit of the [PDN] in 
Program 04 or the [PhDN] and DH [DN] in Program *04.
Two-digit dialing prompts are only used when it is necessary to stop the announcement to prevent 
errors in digit translation or when single-digit prompts conflict with [PDN], [PhDN], and DH [DN] 
numbering plans. Digit Translation errors occur sometimes when line transmission is low or the 
announcement voice frequencies are the same as a DTMF digit and the system RRCS, BRCS, 
K4RCU3, K5RCU, K5RCU2, or QSTU3 circuit will not dial or misdials.
The first digit of the two-digit prompts cannot conflict with [PDNs] in Program 04 or [PhDNs] and 
DH [DNs] in Program *04.
✱  ✱  ✱ ✱  6SNU   +ROG  6SNU
+ROG  6SNU   +ROG  6SNU   +ROG
Dialed Digit (Menu Prompts)
Station Number [PDN]
Department, Division, Etc.
0
1
2
3
4
5
6
7
8
9
SELECT = Prompt
Press prompt number offered 
to caller. First or second digit.
AUTO ATT DIAL = (1~4 digits)
Enter the station numbers, [PDNs], [PhDNs], DH 
[DNs], or #4 plus the ACD Group No. which will 
receive Auto Attendant calls. Could be 
✱ if 
establishing the first digit.
Press LED Button 01 to delete data.