Motorola DCX3200 ユーザーズマニュアル

 

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Before calling your service provider, review this troubleshooting guide. 
This information is to help you quickly solve a problem. If your problem 
still exists, contact your service provider. 

The DCX set-top may have received a software update and may not 
power on while the new software is being installed. Try again in a few 
minutes. 

• 

Verify that the AC power cord of the external power 
supply is connected to the DCX set-top and an AC 
outlet. Unplug the DCX set-top from the AC outlet, 
plug it back in, and then press the POWER button. 

The DCX set-
top will not 
power on 

• 

If the DCX set-top is connected to a switched outlet 
on another unit, verify that that unit is powered on. 
Unplug the power cord from the DCX set-top’s AC 
outlet, plug it back it in, and then press the POWER 
button. It is recommended to use an unswitched 
outlet, if possible. 

• 

Press the POWER button on the DCX set-top remote 
control. The batteries in the remote control may be 
depleted. 

The remote 
control does 
not work 

Verify that the remote control is in “Cable” mode. 

Verify that there are no obstructions between the remote control and 
the DCX set-top. Aim the remote control directly at the DCX set-top 
front panel, not the TV or VCR. 

The angle between the remote control and the DCX set-top may be 
too large. Stand in front of the DCX set-top and not too far to either 
side. 

• 

Press and release operation keys one at a time, firmly 
and deliberately. 

• 

Check the batteries in the remote control. Install new 
batteries if needed.