Motorola 120e ユーザーズマニュアル
139
Troubleshooting
Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (United States)
or 1-800-461-4575 (Canada).
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (United States)
or 1-800-461-4575 (Canada).
Question
Answer
Is your phone
set up
correctly?
set up
correctly?
Press
M
#
. If you do not see
your phone number, contact your
service provider.
service provider.
Is your battery
charged? Do
you see
charged? Do
you see
B
in
the display?
The battery level indicator should
have at least one segment
showing (
have at least one segment
showing (
C
). If it does not,
recharge your battery. See
page 18.
page 18.
Does the
handset have
a signal? Do
you see
handset have
a signal? Do
you see
j
in
the display?
The signal strength indicator
should have at least one segment
showing (
should have at least one segment
showing (
1
). If it does not, move
to an area with a stronger signal
to use your phone.
to use your phone.
Is the earpiece
volume too
low?
volume too
low?
While on a call, press the upper
volume key on the side of your
phone.
volume key on the side of your
phone.
Is the other
party unable
to hear you?
party unable
to hear you?
Press
UNMUTE
(
+
) if necessary to
unmute the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
microphone is not blocked by its
carrying case or a sticker.