Lucent Technologies 107970212 ユーザーズマニュアル

Case Studies

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When Night Service is off and a call goes to the Automated Attendant
Service, the caller hears the prompt on Form 4 in Spanish (the Primary
Language).

When Night Service is off and a call goes to the Automated Attendant
Service, the caller hears the prompt on Form 4 in English (the Secondary
Language) when he or she presses [ 

★

 ] [ 

 ].

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When Night Service is on and a call goes to the Automated Attendant
Service, the caller hears the prompt on Form 5 in Spanish (the Primary
Language).

When Night Service is on and a call goes to the Automated Attendant
Service, the caller hears the prompt on Form 5 in English (the Secondary
Language) when he or she presses [ 

★

 ] [ 

 ].

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Since callers can leave a message in the mailbox at extension 10, Vera
should record a general business greeting for this extension in both
Spanish and English. The greetings should instruct callers to press [ 

★

 ] [ 

 ]

to switch to the other language.

All employees should record a personal greeting in both Spanish and
English. The greetings should instruct callers to press [ 

★

 ] [ 

 ] to switch to

the other language. In addition, employees change the factory-set
password for their mailboxes.