Enviro C-10794 ユーザーズマニュアル

Trouble Shooting

Spark will not light 

the pilot after 

repeatedly pressing 

the spark ignitor

Defective piezo ignitor.

• Check connections to ignitor.

• If ignitor connections are good but no spark, 

replace ignitor.

Broken spark electrode. • Check for broken ceramic insulation.

• Replace electrode if broken.

Low battery or bad 

electronic module.

• Replace the electronic module. 

• Replace the battery in module.

Misaligned spark 

electrode.

• If spark is not arcing from electrode to pilot - adjust 

by loosening the screws on the pilot base. Adjust 

away from burner and retighten.

Pilot will not remain 

lit

Problem with 

thermocouple circuit.

• Check for proper connection of the thermocouple to 

the rear of the valve. If loose, fully tighten lightly.

• Check pilot for full flame impingement around 

thermocouple.  If flame is too small, check gas 

pressure, adjust pilot rate screw, check pilot head for 

damage or blockage.

• Check thermocouple voltage at rear of valve. 

It must be greater than 7 mV.  If low, replace 

thermocouple.

Air in gas line (pilot 

dies while knob is 

depressed).

• Bleed line.

• Check gas line pressure.

• Contact dealer.

Burners will not 

remain lit

Problem with 

thermopile circuit.

• Check gas line pressure .

• Check for flame impingement on thermopile. If low, 

see “Pilot will not remain lit”.

• Check thermopile for minimum of 200 mV when 

burner is switched on.

• Check wiring to thermostat for breaks.

Flame lifting

Leak in vent pipe.

• Check for leaks in vent connections.

Improper vent 

configuration.

• Check vent configuration with manual.

Terminal may be 

recirculating flue gases.

• Check to see if terminal is on correctly.

• May need to install high wind termination cap.

• Contact dealer.

Improperly set vent 

restrictor plate.

• See venting section for proper restrictor setting.

Glass fogs up

Normal Condition: after the appliance warms up the glass will clear.

**Due to additives in gas, glass may get hazy during operation** Clean as 

needed.

Blue Flames

Normal during start up: flames will yellow as the fireplace heats up.

Flames are burning 

“dirty” or sooting

Flame impingement

• Check log positioning.

• Check vent restrictor for proper setting.

• Increase primary air by opening venturi shutter.

• See also “Burners will not remain lit.”

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