LaCie 526 ユーザーズマニュアル

LaCie 500 Series LCD Monitor 

Contacting  Customer Support

User Manual 

page 41

Read the User Manual and review the Troubleshooting section.

If your question is related to monitor calibration, please refer 
to the Troubleshooting section of the LaCie blue eye pro User 
Manual. Launch the LaCie blue eye pro application and verify 
that your monitor is plugged to the DVI connection in the “About” 
section. Then perform a monitor Calibration Report and have it 
ready when contacting Technical Support.

If you have asked yourself all of the pertinent questions in the trou-

bleshooting checklist, and you still cannot get your LaCie monitor 
to work properly, please contact us. Before contacting us, make 
sure that you are in front of your computer and that you have the 
following information on hand:

1.  LaCie 500 Series serial number

Located on a sticker at the back of monitor or via the OSD (

2.  Macintosh/PC model

 

Click on the Apple icon in the menu bar and select 

About this Mac. 

 

 

Right click 

My Computer and select Properties > General.

3.  Operating system version

4.  Processor speed

5.  Computer memory

6.  The brands and models of other internal and external 

peripherals installed on my computer 

 

Click on the Apple icon in the Finder bar and select 

About this Mac.  

Select 

More Info...  The Apple System Profiler will launch and list 

your internal and external peripherals. 

 

Windows users: 

Right click 

My Computer and select Properties > Hardware.