Motorola 326X V.34 ユーザーズマニュアル

Motorola ISG Customer Information

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For service, if your unit is under warranty and/or you have a service contract:

Call (800) 544-0062 for assistance. When you call, please have the following infor-
mation ready :

If you do not have a service contract, and your unit is no longer under warranty:

You can purchase a service contract or arrange for Time and Material services by
calling (800) 544-0062 for assistance.

Sales-Related Issues

Please call your local Motorola ISG sales office, authorized distributor, or the Sales
Assistance Center at (800) 487-1456. For a listing of our Sales Offices, visit our Web
site at: http://www.mot.com/MIMS/ISG/.

Information on Product Training

For information on classroom training, customized on-site training, or to order
self-study training materials, call the Sales Assistance Center at (800) 487-1456.

Questions about Billing

If you have a question regarding billing, call (800) 446-0144 and select option 2.

Item

Location or Description

Model number

Front of unit. 3260, 3261, 3262, 3263, 3265, 3266, 3267, 3268.
(For synchronous data compression models, specify SDC.)

Serial number

Bottom of standalone unit; edge of card unit.

Error message/
Problem Description

LCD Display.

Software revision

LCD Display: from [Modulation Mode] 9600 T/D? press

display the operating status. (Example: DTE 19.2 RELIABL.)

Press

until Display Modem ID displays.

Press

. SWPart=x displays.

The rightmost two digits show the revision level.

Option Settings

Up-to-date configuration worksheet (see the 326X Series Modem
Reference Guide).

Site ID

Assigned to the customer site by Motorola at first service call.
Customer should store the ID, once assigned.

Application type

Leased line with or without dial restoral or dial. Also specify the
data transfer protocol: asynchronous, direct-synchronous, or
synchronous data compression (SDC) mode.

Connected hardware

DTE type(s): asynchronous or synchronous terminal or PC.