Enterasys Networks A2H123-24 ユーザーズマニュアル
Getting Help
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About This Guide
Getting Help
For additional support related to the SecureStack A2 or this document, contact
Enterasys Networks using one of the following methods:
Enterasys Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following
information ready:
information ready:
•
Your Enterasys Networks service contract number.
•
A description of the failure.
•
A description of any action(s) already taken to resolve the problem (for example,
changing mode, rebooting the unit.)
changing mode, rebooting the unit.)
•
The serial and revision numbers of all involved Enterasys Networks products in the
network.
network.
•
A description of your network environment (layout, cable type.)
•
Network load and frame size at the time of trouble, if known.
•
The device history (that is, have you returned the device before, is this a recurring
problem?)
problem?)
•
Any previous Return Material Authorization (RMA) numbers.
World Wide Web
www.enterasys.com/services/support/
Phone
1-800-872-8440 (toll-free in U.S. and Canada) or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
Internet mail
support@enterasys.com
To expedite your message, type [Switching] in the subject line.
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
Please include the document Part Number in your email message.