HP (Hewlett-Packard) 2000 SA G2 ユーザーズマニュアル
Warranty
Three-year limited warranty
Three years parts exchange
Next Business day delivery
Three years parts exchange
Next Business day delivery
Enclosures, Hard drives, and Options for the MSA2000sa G2 carry their own warranty. Refer to
HP's Limited Warranty Statement for more information.
HP's Limited Warranty Statement for more information.
The MSA2000sa has been designed with customer self repairable parts to minimize repair time
and provide greater flexibility in performing defective parts replacement. Please refer to HP's
limited warranty Statement and parts replacement instructions for further details.
and provide greater flexibility in performing defective parts replacement. Please refer to HP's
limited warranty Statement and parts replacement instructions for further details.
Products included in various Kits carry their own individual warranties.
NOTE: The warranty of the hard drive options purchased with the MSA2000sa product is different
for SAS hard drives versus SATA hard drives. SAS hard drive options have a three year warranty
and SATA hard drives options have a one year warranty. Reference HP's communication for
further details:
for SAS hard drives versus SATA hard drives. SAS hard drive options have a three year warranty
and SATA hard drives options have a one year warranty. Reference HP's communication for
further details:
HP Care Pack Services. Scalable, Flexible, Dependable. Like your storage.
Your storage is evolving. Get scalable support that evolves with it. HP Care Pack Services is an easy-to-buy, easy-to-use
portfolio of packaged services covering your lifecycle needs. You can rely on our highly skilled, HP certified professionals to
offer a breadth of expertise across leading storage technologies, and work side by side with you for optimal results. Partner
with HP Technology Services to boost availability and avoid costly downtime by mitigating technology-related business
risks. To help take the worry out of deploying, supporting and managing your storage technologies, we've designed a
portfolio of service options that are as flexible, scalable and affordable as our storage.
Your storage is evolving. Get scalable support that evolves with it. HP Care Pack Services is an easy-to-buy, easy-to-use
portfolio of packaged services covering your lifecycle needs. You can rely on our highly skilled, HP certified professionals to
offer a breadth of expertise across leading storage technologies, and work side by side with you for optimal results. Partner
with HP Technology Services to boost availability and avoid costly downtime by mitigating technology-related business
risks. To help take the worry out of deploying, supporting and managing your storage technologies, we've designed a
portfolio of service options that are as flexible, scalable and affordable as our storage.
Protect your business beyond the warranty
Standard warranty protects against product defects and some causes of downtime. HP Care Pack Services helps you
proactively guard against unplanned downtime which can reduce your productivity and profitability. By using a standard
approach to warranty uplifts, such as HP Care Pack Services, customers can be certain of consistency of operations for
both mission-critical and standard business computing.
Standard warranty protects against product defects and some causes of downtime. HP Care Pack Services helps you
proactively guard against unplanned downtime which can reduce your productivity and profitability. By using a standard
approach to warranty uplifts, such as HP Care Pack Services, customers can be certain of consistency of operations for
both mission-critical and standard business computing.
Extending warranties with HP Care Pack Services
The key to normalizing the warranty of combined solutions-is making service uplift simple: HP Care Pack Services. This
portfolio of predefined packages, extending across the entire IT lifecycle, offering consulting, education, technical support,
optimization, risk assessment, and more. It's entirely flexible allowing customers to extend the cover to the precise level of
support required. Customer's standard hardware warranty, for example, can be upgraded to next-business-day response,
to same-day coverage, or even to a committed six-hour call-to-repair service available 24 hours every day of the week.
The key to normalizing the warranty of combined solutions-is making service uplift simple: HP Care Pack Services. This
portfolio of predefined packages, extending across the entire IT lifecycle, offering consulting, education, technical support,
optimization, risk assessment, and more. It's entirely flexible allowing customers to extend the cover to the precise level of
support required. Customer's standard hardware warranty, for example, can be upgraded to next-business-day response,
to same-day coverage, or even to a committed six-hour call-to-repair service available 24 hours every day of the week.
Provide consistent, predictable levels of support across your entire department or business
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Are available whenever and wherever you do business
For many products, post-warranty HP Care Pack Services are available when your original warranty has expired. Choose
the support levels that meet your business requirements, from basic to mission-critical. In the new world of business
technology, when your technology has to work for your business to work, who can you trust to make your technology work?
HP Technology Services, the trusted business technology experts who manage your technology in action, because when
technology works, business works.
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Are available whenever and wherever you do business
For many products, post-warranty HP Care Pack Services are available when your original warranty has expired. Choose
the support levels that meet your business requirements, from basic to mission-critical. In the new world of business
technology, when your technology has to work for your business to work, who can you trust to make your technology work?
HP Technology Services, the trusted business technology experts who manage your technology in action, because when
technology works, business works.
NOTE: Care Pack Services availability may vary by product and country.
Product Number
Product Name
Service Name
Care Pack Services
Product # and Band
Alternate Care Pack
Services Product #
HP StorageWorks MSA
Family Disk Array
Installation and Startup
Service
Contact your HP sales
rep or Channel Partner
for assistance
UA868A/E
QuickSpecs
HP StorageWorks 2000sa G2 Modular Smart Array
Service and Support, HP Care Pack, and Warranty Information
DA - 13331 Worldwide QuickSpecs — Version 2 — 7.31.2009
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