Motorola 3.1 ユーザーズマニュアル

The telephone numbers for ordering are:  (800)-422-4210 (US and Canada orders) 

The Fax numbers are:  (800)-622–6210 (US and Canada orders) 

The number for help identifying an item or part number is   (800)-422-4210; select choice “3” from the 
menu 

Motorola's service philosophy is based on field replaceable entities (FREs). FREs are system 
components identified by Motorola to be returned to Motorola for repair. 

Return faulty FREs to Motorola for repair. When you return an assembly for service, follow these best 
practices: 

•  Place any assembly containing CMOS devices in a static-proof bag or container 

for shipment. 

•  Obtain a return authorization (RA) number from the Motorola System Support 

Center. 

•  Include the warranty, model, kit numbers, and serial numbers on the job ticket, 

as necessary. 

•  If the warranty is out of date, you must have a purchase order. 

•  Print the return address clearly, in block letters. 

•  Provide a phone number where your repair technician can be reached. 

•  Include the contact person's name for return. 

•  Pack the assembly tightly and securely, preferably in its original 

shipping container 

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