Ice-O-Matic EF Series ユーザーズマニュアル

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Flake Ice Machines 
 
General Information 
 Page 
A11 
ICE-O-Matic 
 
Parts and Labor  
Domestic & International Limited Warranty 
 
Mile High Equipment LLC (the “Company”) warrants ICE-O-Matic brand ice machines, ice dispensers, remote condensers, water filters, and 
ice storage bins to the end customer against defects in material and factory workmanship for the following: 
 
 
•  Cube ice machines, compressed ice machines and 
remote condensers.  - Thirty-six (36) months parts and 
labor 
•  Ice storage bins -Twenty-four (24) month parts and labor
 
•  Flake ice machines - Twenty-four (24) months parts 
and labor 
•  IOD model dispensers - Twenty-four (24) months parts, Twelve (12) 
months labor
 
•  CD model dispensers - Thirty-six (36) months parts and 
labor 
•  Water filter systems - Twelve (12) months parts and labor (not including 
filter cartridges)
 
 
An additional twenty-four (24) month warranty on parts (excluding labor) will be extended to all cube ice machine evaporator plates and all 
cube ice and compressed ice machine compressors from the date of original installation. An additional thirty-six (36) month warranty on 
parts (excluding labor) will be extended to all flake ice machine compressors from the date of original installation The company will replace 
EXW (Incoterms 2000) the Company plant or, EXW (Incoterms 2000) the Company-authorized distributor, without cost to the Customer, that 
part of any such machine that becomes defective.  In the event that the Warranty Registration Card indicating the installation date has not 
been returned to ICE-O-Matic, the warranty period will begin on the date of shipment from the Company. Irrespective of the actual 
installation date, the product will be warranted for a maximum of seventy-two (72) months from date of shipment from the Company. 
 
ICE-model cube ice machines which are registered in the Water Filter Extended Warranty Program will receive a total of eighty-four (84) 
months parts and labor coverage on the evaporator plate from the date of original installation.  Water filters must be installed at the time of 
installation and registered with the Company at that time.  Water filter cartridges must be changed every six (6) months and that change 
reported to the Company to maintain the extended evaporator warranty. 
 
No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any way 
which, in the Company’s opinion, adversely affects the machine’s performance; (III) is from a machine on which the serial number has been 
altered or removed; or, (IV) uses any replacement part not  authorized by the Company. This warranty does not apply to destruction or 
damage caused by unauthorized service, using other than ICE-O-Matic authorized replacements, risks of transportation, damage resulting 
from adverse environmental or water conditions, accidents, misuse, abuse, improper drainage, interruption in the electrical or water supply, 
charges related to the replacement of non-defective parts or components, damage by fire, flood, or acts of God.   
 
This warranty is valid only when installation, service, and preventive maintenance are performed by a Company-authorized distributor, a 
Company-authorized service agency, or a Company Regional Manager.  The Company reserves the right to refuse claims made for ice 
machines or bins used in more than one location This Limited Warranty does not cover ice bills, normal maintenance, after-install 
adjustments, and cleaning.  
 
Limitation of  Warranty 
 
This warranty is valid only for products produced and shipped from the Company after October 1, 2006.  A product produced or installed 
before that date shall be covered by the Limited Warranty in effect at the date of its shipment.  The liability of the Company for breach of this 
warranty shall, in any case, be limited to the cost of a new part to replace any part, which proves to be defective.  The Company makes no 
representations or warranties of any character as to accessories or auxiliary equipment not manufactured by the Company. REPAIR OR 
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER.  MILE HIGH 
EQUIPMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR 
IMPLIED WARRANTY ON THIS PRODUCT.  EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED 
WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO 
THE LENGTH OF THIS WARRANTY. 
 
Filing a Claim 
All claims for reimbursement must be received at the factory within 90 days from date of service to be eligible for credit.  All claims 
outside this time period will be void
.  The model, the serial number and, if necessary, proof of installation, must be included in the claim.  
Claims for labor to replace defective parts must be included with the part claim to receive consideration. Payment on claims for labor will be 
limited to the published labor time allowance hours in effect at the time of repair. The Company may elect to require the return of 
components to validate a claim.  Any defective part returned must be shipped to the Company or the Company-authorized distributor, 
transportation charges pre-paid, and properly sealed and tagged.  The Company does not assume any responsibility for any expenses 
incurred in the field incidental to the repair of equipment covered by this warranty.  The decision of the Company with respect to repair or 
replacement of a part shall be final. No person is authorized to give any other warranties or to assume any other liability on the Company’s 
behalf unless done in writing by an officer of the Company. 
 
GOVERNING LAW 
This Limited Warranty shall be governed by the laws of the state of Delaware, U.S.A., excluding their conflicts of law principles.  The United 
Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited 
Warranty. 
 
Mile High Equipment LLC, 11100 East 45
th
 Avenue, Denver, Colorado 80239  (303) 371-3737 
October 2006