Affirmative 7370 ユーザーガイド

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Troubleshooting 
 
The following table provides some solutions to common problems that can occur during setting up or 
using your YEStablet 7370.
 
 
Table 8. Troubleshooting Information 
Problem Solution 
The tablet screen stays black after you press the 
Suspend/Resume button to recover from the 
Suspend mode. 
You may be in the Power Off mode.  Press the 
Reset button. 
The tablet screen stays black after you press the 
Reset button to do a Cold Boot. 
You may be in the Suspend mode.  Press the 
Suspend/Resume button. 
The wireless LAN adapter status reports a good 
signal, but stays in the “Associating with xxx” 
condition indefinitely. 
Do a 
The wireless LAN adapter status reports a good 
signal, but then reports that it “Cannot associate 
with xxx”. 
There is a mismatch in the security settings 
between the adapter and the xxx access point.  
Make sure that both are at the same level of 
security and are using the same encryption key.  If 
you are using EAP security, make sure that the 
authorization server is operating on the network.
 
You made configuration changes to the YEStablet 
or to an application, but they are gone after a 
You forgot to save them with the 
 utility. 
You created some files and saved them, but they 
are gone after a 
Files can only be saved permanently if they are 
saved to the InternalStorage folder or saved to 
external storage. 
Screen and input response is very slow in ICA and 
RDP sessions. 
You may be using a Cisco Aironet wireless LAN 
adapter connected to a non-Cisco access point.  
See 
 for more 
information. 
 
 
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