Fujitsu fi-5750C ユーザーズマニュアル

AP-2

Appendix 1 Troubleshooting

Before you ask for repair service, check the following items. If the problem persists even after implementing
remedies below, contact the dealer where your purchased the or an authorized FUJITSU service provider.  

Scanner cannot be 

tuned ON.

Did you push the power switch? 

Push the power switch.

Is AC cable connected correctly?

Correctly connect the AC cable.

Disconnect the AC cable from the scanner, 

then connect it again.

 

If this does not restore 

the power supply, contact the dealer where you 

purchased the scanner or an authorized 

FUJITSU scanner service provider.

Is Windows normally started up? 

Push the power switch again after completely 

starting up Windows.

Is the shipping lock unlocked?

Unlock the shipping lock.

Scanning does not start.

Are the documents loaded 

correctly on the ADF paper chute?

Load the document correctly on ADF paper chute.

Is the ADF closed completely?

Close the ADF completely.

Is USB or SCSI cable connected 

correctly?

Correctly connect the cable. (When a USB hub is 

used, check the hub’s power supply.)

Is the SCSI ID set correctly? 

(When using SCSI interface)

Set the SCSI ID correctly using SCSI ID switch on 

the rear of the scanner.

Does the Function No. display 

indicates an alarm or an error?

When the Function No. display indicates an alarm 

or an error, refer to "6 TROUBLE SHOOTING" in 

the "fi-5750C Operator's Guide".

Does the alarm state remain 

displayed even after the scanner 

has been turned OFF and back ON 

again?

Turn OFF and ON the scanner.
If this does not eliminate the alarm state, contact 

the dealer where you purchased the scanner or an 

authorized FUJITSU service provider.

Vertical lines appear in 

the printed images.

(When using the Flatbed)

Are the glass and document 

holding pad dirty?

Clean the glass and document holding pad 

following the instructions in "4.3 Cleaning 

Flatbed" of the "fi-5750C Operator's Guide".

(When using the ADF)

Is the glass inside the ADF dirty?

Clean the glass following the instruction in “4.2 

Cleaning ADF” of the “fi-5750C Operator’s 

Guide”.

The printed scanned 

image shifts or is dis-

torted.

(When using the Flatbed)

Are the glass and document 

holding pad dirty?

Clean the glass and document holding pad 

following the instructions in "4.3 Cleaning 

Flatbed" of the "fi-5750C Operator's Guide".

(When using the Flatbed)

Is the document holding pad 

dirty?

Install the document holding pad correctly.

(When using the ADF)

Is the ADF cover pressed down or 

heavy object placed on the ADF 

during scanning?

Do not press down the ADF nor place heavy 

objects on the ADF during scanning.

(When using the ADF)

Is something causing the scanner 

to vibrate during scanning?

Do not allow anything to cause the scanner to 

vibrate while scanning.