Philips HD3620 HD3620/25P1 データシート

Problem

Solution

Remove the tap unit and tube and reinstall them. If the problem continues 

to occur, contact the PerfectDraft call centre in your country to obtain a 

new tube.

The appliance makes a 

sound.

Because the appliance chills constantly, the fan works continuously.

The pump may go on while you pour beer to maintain the right pressure. 

When you are not pouring beer, the pump also goes on every now and 

then to keep the appliance at the right pressure.

The pump goes on 

frequently when I am not 

pouring beer.

Reinstall the tap unit and tube. If this does not help, try another keg 

together with a new tube. If the problem continues to occur, contact the 

PerfectDraft call centre in your country.

tap unit
It is difficult to place the 

tap unit onto the keg.

Make sure no old beer is left in the tap unit. Clean the entire tap unit with 

hot water and, if necessary, some washing-up liquid.

It is difficult to press the 

release buttons to remove 

the tap unit. 

First remove the keg from of the appliance. Then press the release buttons 

to remove the tap unit from the keg.

Beer residues may cause the tap unit to stick to the keg. Clean the tap unit 

with hot water and, if necessary, some washing-up liquid to dissolve beer 

residues. Then remove the tap unit from the keg.

It is not possible to place 

the keg with the assembled 

tap unit in the appliance.

Make sure the tap unit is placed correctly on the keg. Push the tap unit 

down firmly when you place it onto the keg. See chapter ‘Preparing for 

use’, section ‘Placing the tap unit onto the keg’.
Check if you have lifted the blue locking levers properly and push them 

down after you have installed the keg.

The tube cannot be 

removed from the tap unit.

Remove the tap unit first before you remove the tube. Rinse the tap unit 

with hot water. Press the tube release button and pull the tube out of the 

spout.

It is difficult to place the 

tube into the tap unit.

Make sure the tube is placed correctly (see chapter ‘Preparing for use’, 

section ‘Placing the tube into the tap unit’).
Make sure you clean the tap unit with hot water before you insert a new 

tube.
The tube may be broken. Contact the PerfectDraft call centre in your 

country to obtain a new tube.

lcD display
There is a green dash 

on the display and the 

appliance does not work.

Make sure that the tap unit is placed correctly (see chapter ‘Preparing for 

use’, section ‘Placing the tap unit onto the keg’).

There is a green or red 

dash on the display and the 

background light flashes.

Remove the tap unit, clean it and reinstall the tap unit. If this does not help 

try another keg with a new tube.

20