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CentreVu® CMS R3V8 Database Items and Calculations

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The DISCTIME item appears in the following database tables:

Time all DISCCALLS spent in this split’s/skill’s queue. For the Generic 3 
Version 2 and newer switches (if the call is disconnected due to the 
expiration of the vector disconnect timer), this is the time until the call is 
disconnected by the switch.

This is a cumulative item.

The time all DISCCALLS spent in this VECTOR. The time until the trunk 
drops following the forced disconnect command for those calls recorded 
as DISCCALLS. For Generic 3 Version 2 and later Generic 3 switches, 
and for the ECS, this is the time until the trunk drops, in the case where 
the caller hangs up without listening to the entire announcement. For 
Generic 3 Version 2 and newer switches, and for the ECS, this is the time 
when the call is disconnected due to the expiration of the vector 
disconnect timer or the time until the caller is disconnected by the switch.

This is a cumulative item.

The time all DISCCALLS spent in this VDN. The time until the trunk drops 
following the forced disconnect command for those calls recorded as 
DISCCALLS. For Generic 3 Version 2 and newer Generic 3 switches, if 
the caller hangs up during the forced disconnect announcement, this is 
the time until the caller hangs up. For Generic 3 switches, this is the time 
until the announcement ends and the caller is disconnected by the 
switch.

This is a cumulative item.

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The DISPIVECTOR item appears in the following database tables:

Number of the first vector associated with the disposition VDN 
(DISPVDN).