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Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-167
SKPERCENT
2
Database tables
2
The SKPERCENT item appears in the following database tables:
Agent tables
The agent’s percent allocation for LOGONSKILL. Requires a DEFINITY
ECS R6 or later with EAS.
ECS R6 or later with EAS.
This is a status item.
Agent login/logout tables
The agent’s percent allocation for LOGONSKILL. Requires a DEFINITY
ECS R6 or later with EAS.
ECS R6 or later with EAS.
SKPERCENT2-20
2
Database tables
2
The SKPERCENT2-20 item appears in the following database tables:
Agent tables
The agent’s percent allocation for LOGONSKILL2-20. Requires a
DEFINITY ECS R6 or later with EAS.
DEFINITY ECS R6 or later with EAS.
This is a status item.
Agent login/logout tables
The agent’s percent allocation for LOGONSKILL2-20. Requires a
DEFINITY ECS R6 or later with EAS.
DEFINITY ECS R6 or later with EAS.
SKSTATE
(real-time)
(real-time)
2
Database tables
2
The SKSTATE item appears in the following database tables:
Split/skill tables
The current state for the skill compared to all administered thresholds.
Requires a DEFINITY ECS R6 or later with EAS.
Requires a DEFINITY ECS R6 or later with EAS.
This is a real-time item.