Honeywell TH6320WF 사용자 설명서
69-2736EFS—05
34
Frequently asked questions
:
Q Where can I find my MAC ID and MAC CRC codes?
:
A The MAC ID and MAC CRC numbers are included on a card packed with the thermostat or on the
back of the thermostat (visible when removed from wallplate). Each thermostat has a unique MAC
ID and MAC CRC.
ID and MAC CRC.
:
Q My thermostat is unable to register to the Total Connect Comfort website.
:
A Verify that the thermostat is correctly enrolled on your home Wi-Fi network. You might also see
the Wi-Fi Signal strength icon. Verify that the Wi-Fi router has a good internet connection. On your
computer, verify that
you can open the site at mytotalconnectcomfort.com
If you cannot open the site, switch off the internet modem for a few seconds, then power it
back on.
computer, verify that
you can open the site at mytotalconnectcomfort.com
If you cannot open the site, switch off the internet modem for a few seconds, then power it
back on.
:
Q I registered on the Total Connect Comfort website but was unable to login using my new
account.
:
A Check your email and ensure that you received an activation email. Follow the instructions to
activate your account and then login to the website.