Cisco Cisco Email Security Appliance C390 사용자 가이드
Chapter 4 Quarantines
Configuring the IronPort Spam Quarantines Feature
4-136
Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Ensuring that End Users Receive the Notifications
Consider recommending that end users add the From: address for the IronPort
Spam Quarantine notification emails to the “whitelist” in their Mail application’s
(Outlook, Thunderbird, etc.) Junk Mail Settings.
Spam Quarantine notification emails to the “whitelist” in their Mail application’s
(Outlook, Thunderbird, etc.) Junk Mail Settings.
Receiving Multiple Notifications
Users belonging to multiple email aliases or using several email addresses will
receive multiple notifications. This is also the case for users belonging to LDAP
groups receiving email.
receive multiple notifications. This is also the case for users belonging to LDAP
groups receiving email.
Table 4-4
Notifications per Address/Alias
User
Email Addresses
Aliases
Notifications
Sam
sam@example.com
1
Mary
mary@example.com
dev@example.com,
qa@example.com,
qa@example.com,
pm@example.com
4
Joe
joe@example.com,
admin@example.com
admin@example.com
hr@example.com
3
Note
If you do not use LDAP and you do not want your end users to receive multiple
email notifications, consider disabling notifications and instead allow end users
to access the quarantine directly and authenticate via LDAP or POP/IMAP.
email notifications, consider disabling notifications and instead allow end users
to access the quarantine directly and authenticate via LDAP or POP/IMAP.
Determining Which Messages are Present for Each User
Depending on the method of authentication (LDAP or IMAP/POP) users may see
mail for multiple email address in the IronPort Spam quarantine.
mail for multiple email address in the IronPort Spam quarantine.
When using LDAP authentication, if the Primary Email attribute has multiple
values in the LDAP directory, all of those values (addresses) will be associated
with the user. Therefore, quarantined messages addressed to all email addresses
associated with the end user in the LDAP directory are present in the quarantine.
values in the LDAP directory, all of those values (addresses) will be associated
with the user. Therefore, quarantined messages addressed to all email addresses
associated with the end user in the LDAP directory are present in the quarantine.