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Chapter 4      Quarantines
Working with Safelists and Blocklists
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Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Deleting Messages from the IronPort Spam Quarantine
The IronPort Spam quarantine can be configured to automatically delete messages 
after a certain amount of time. Also, the IronPort Spam quarantine can be 
configured to automatically delete the oldest messages once the quarantine has 
reached its maximum size. You may also delete messages from the IronPort Spam 
quarantine manually. 
To delete specific messages, click the checkbox next to the messages you want to 
delete and then select Delete from the drop-down menu. Then click Submit. Click 
the checkbox in the heading row to automatically select all of the messages 
currently displayed on the page.
To delete all of the messages in the IronPort Spam quarantine, disable the 
quarantine (see 
) and 
then click the Delete All Messages link. The number in parenthesis at the end of 
the link is the number of messages in the IronPort Spam quarantine.
Figure 4-25
Delete All Messages Link
Working with Safelists and Blocklists
You can enable end users to create safelists and blocklists to better control which 
emails are treated as spam. Safelists allow a user to ensure that certain users or 
domains are never treated as spam, while blocklists ensure that certain users or 
domains are always treated as spam. The safelists and blocklists settings are 
configured from the IronPort Spam Quarantine, so you must enable and configure 
the IronPort Spam Quarantine to use this feature. When you enable the 
safelist/blocklist feature, each end user can maintain a safelist and blocklist for 
his or her email account. 
Note
Safelists and blocklists prevent mail from being treated as spam or ensure that 
mail is treated as spam. However, a safelist or blocklist setting does not prevent 
the IronPort appliance from scanning an email for viruses or determining if the