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Chapter 3      Tracking Email Messages
Enabling and Disabling Local Message Tracking
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Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Instead of having to search through log files using “grep” or similar tools, you can 
use the flexible tracking interface to locate messages. You can use a variety of 
search parameters in combination.
Tracking queries can include: 
  •
Envelope information: Find messages from particular envelope senders or 
recipients by entering the text strings to match.
  •
Subject header: Match a text string in the subject line. Warning: Do not use 
this type of search in environments where regulations prohibit such tracking.
  •
Time frame: Find a message that was sent between specified dates and times. 
  •
Sender IP address or rejected connections: Search for messages from a 
particular IP address, or show rejected connections in the search results.
  •
Event Information: Find messages that match specified events, such as 
messages flagged as virus positive, spam positive, or suspected spam, and 
messages that were delivered, hard bounced, soft bounced, or sent to the 
Virus Outbreak Quarantine. 
  •
Message ID: Find messages by identifying the SMTP “Message-ID:” header 
or the IronPort message ID (MID). 
Enabling and Disabling Local Message Tracking
To enable local message tracking:
Step 1
Click Services > Message Tracking.
The Message Tracking page is displayed.