Cisco Cisco D9887B HDTV Modular Receiver 기술 참조
2
7021671 Rev A
Components Affected
Components Affected
The defective memory chips were used in the following modules manufactured
between July 2008 and April 2009 in receivers with serial numbers between 6787237
and 6902781, and a component with the affected run numbers:
between July 2008 and April 2009 in receivers with serial numbers between 6787237
and 6902781, and a component with the affected run numbers:
8732 H.264/MPEG-2 Video decoder with run numbers R41-R62
8730A MPEG-2 Video decoder with run numbers R18-R25
8734 H.264/MPEG-2 Video decoder with Genlock, with run numbers R11-R13
8725 IP Input/Output module with run numbers R36-R45
Note: Units without the modules above, but within the serial number range of
6787237 to 6902781, are not affected. The run number can be identified for each
module using the web GUI.
6787237 to 6902781, are not affected. The run number can be identified for each
module using the web GUI.
Cisco is informing you of this investigation because failure of the memory part has
been associated with field failures in some D9887/D9887B receivers. Failure rates
have been as high as 15% for units manufactured with the suspect parts after they
have been in use for 12 months or more.
been associated with field failures in some D9887/D9887B receivers. Failure rates
have been as high as 15% for units manufactured with the suspect parts after they
have been in use for 12 months or more.
Cisco is prepared to replace the suspected parts in at-risk units that are returned to
the factory under RMA. For receivers that are out of warranty, Cisco will offer to
repair receivers until December 31, 2013.
the factory under RMA. For receivers that are out of warranty, Cisco will offer to
repair receivers until December 31, 2013.