사용자 설명서차례Using this Manual4Purpose4Readership4Part Numbers4Conventions4Table of Contents3Troubleshooting5Using the Front Panel7Key Function7Service Key Combinations7General Troubleshooting8Introduction8Troubleshooting System Error Codes8Performing a Service Test on a failed Assembly8Performing the Necessary Service Calibrations8Solving Print Quality Problems9The Front Panel is blank9The Printer does not Power ON9The Printer Continuously Rejects Printheads9Cover Sensors are not Working9The Line Sensor has Problems Detecting Media9Troubleshooting Media Jams/Printhead Crashes10Banding at variable extreme environmental conditions10Worm marks on HP Coated media with light area fills10The Media Basket was damaged during printer setup11Solving Media-Handling Problems11Print quality troubleshooting13Print Quality Troubleshooting Actions13The Service Image Quality Diagnostic Print13What is the Service Image Quality Diagnostic Print?13Considerations for Printing the Diagnostic Print14Printing the Diagnostic Print14Reading the Diagnostic Print Results15Diagnostic Part 1: Printhead Reliability15Corrective Action16Diagnostic Part 2: Printhead Alignment16Corrective Action17Diagnostic Part 3: Printheads & Paper Advance17Banding18Troubleshooting Banding Problems18Corrective Action19No Printing Defects Found in the Diagnostic Print19The Advanced Diagnostic Prints19What are the Advanced Diagnostic Prints?19Printing the Advanced Diagnostics Print20Reading the Advanced diagnostic Print Results20Paper Advance20Corrective Action23Printhead Alignment24Reading the Printhead Alignment Diagnostic Print26Nozzle Health27Corrective Action for Nozzle Defects27Force Drop Detection28Troubleshooting Print Quality Problems28Print Quality General Advice28Horizontal Lines Across the Image (Banding)29Lines are Missing, Too Thin, or Too Thick30Problems with Stepped Lines31Lines are Printed Double or in Wrong Colors31Lines are discontinuous32Lines are Blurred (Ink Bleeds from Lines)32Problems with Graininess33Paper is not Flat33Ink marks on the paper34Horizontal smears on the front of coated paper35Ink marks on the back of the paper35Problems with the Edges of objects36Stepped or not sharp36Darker than expected36Black and white prints do not look neutral36Horizontal lines at the end of a cut sheet print36Vertical lines of different colors36White spots on the print37Problems with Color Accuracy37Output Only Contains a Partial Print38Problems with Image Clipping38Some objects are missing from the printed image39A PDF file is clipped or objects are missing39Print Quality Troubleshooting Wizard39When to use the Print Quality troubleshooting tool:40Corrective actions a customer can perform:41How to start the Print Quality Troubleshooting Wizard41For Mac OS42Ink Supplies Troubleshooting43Introduction to ink supplies43What are Ink Supplies?43Ink Cartridges43Available Ink Cartridges44Printheads44Available Printheads45General Information About the Ink Supplies45General Precautions When Handling Ink Supplies45When Should You Replace the Ink Supplies?46Ink Cartridge Levels, Information, and Replacement46Ink Cartridge Levels46“View Ink Levels” Direct Access Key46“View Ink Levels” from the ink menu46Obtaining Ink Cartridge Information46The printer consumes more gray ink ink than M, C, or Y48Changing an Ink Cartridge48Printhead Information, Replacement and Alignment50Obtaining Printhead Information50Changing a Printhead51Aligning Printheads53Reinsert Printheads Procedure53Image Quality Maintenance Procedure53Scanning errors during alignment54Ink Cartridge and Printhead Status Messages54Ink Cartridge Status Messages54Printhead status messages55Printhead Error Codes55Solving Ink Supplies Problems57You Cannot Insert the Ink Cartridge Into the Printer57You Cannot Insert the Printhead Into the Printer57The front panel says to reset or replace a printhead57Maintaining and Cleaning the Printheads58Clean the printheads58Flex Contacts Cleaning Tool59System Error Codes61Introduction62Understand System Error Codes62Printer logs62Replacing the PrintMech PCA, Media Advance Encoder PCA and Formatter63Location of the main and backup NVM63IMPORTANT: Three rules for replacing these three service parts63What to do if the Front Panel is blank63Continuable and Non-Continuable Error Codes64System Error Code Brief Descriptions64System Error Codes - Full Descriptions67If the error occurred after replacing the formatter77Corrective Action77Unauthorized upgrades85Location of the Serial and Product numbers85Old initialization process85New initialization process86How to resolve serial/product number errors86Appendix A: How to troubleshoot SE 79:0493Introduction93Possible causes94Job related SE79:0494Data related SE79:0495Network related SE79:0497User Interaction related SE79:0497Random SE79:04: Concurrence issues and memory leaks98Hardware related SE79:04100Troubleshooting based on symptoms101Front panel displays 79:04 at Start-up101Front panel displays 79:04 during printer operation – not while sending jobs102Front panel displays 79:04 while printing103Appendix B: Updating firmware in diagnostics boot mode105Appendix C: Obtaining printer logs106Service Tests and Utilities109Introduction110Diagnostics - Self Test110Initialization Sequences110Phone Support110Service Tests (Diagnostics)111Using the Front Panel113Key Function113Service Key Combinations113Entering the Service Tests Menu1141. Scan Axis114Star Wheel Lifter test115PRS Test117Scan Axis Test119Cutter test1242. Paper Drive1263. Electronics Module1294. Carriage Assembly1345. Sensors1396. Rewinder1427. Ink Delivery System (IDS)144Ink Delivery System144Check Ink Supplies146Check Leakage1488. Service Station150Service Station150Primer Motor152Aerosol Fan1549. I/O Information15610. Unit Information15711. EEROM Reset15812. Set Unit Configuration15913. Error 71:19 Recovery159Set Serial Number159Select Right S/N16214. Others163Service Utilities164Entering the Service Utilities Menu1651. Turn Drive Roller1662. Purge Tubes1683. Set SN1704. Reset Life Counters1715. Diagnostic Print1736. Set Date and Time1737. Enable/Disable Firewall1748. Reset User Life Counters1759. Enable/Disable Sleep Mode17610. Disk Wipe DoD 5220.22OM17711. SNMP17912. New Left Spittoon18013. Enable Hide Front Panel Information18114. Enable/Disable Port 280181Service Tests183Entering the Service Tests Menu1831. Test Messages1842. I/O Tests184Service Calibrations187Service Calibrations188Key Function189Service Key Combinations189Entering the Service Calibrations Menu190Scan Axis Calibration190Service Station Calibration191Paper Advance Calibration192Drop Detector Calibration198Service calibrations also need to be performed after removing or replacing certain printer components. If you have removed or replaced printer components, check the Service Calibration Guide to Removal and Installation on page 6-5 to see which tests ...198Reset Calibration Flag198Calibrate Drop Detector199Line Sensor Calibration201Service calibrations also need to be performed after removing or replacing certain printer components. If you have removed or replaced printer components, check the Service Calibration Guide to Removal and Installation on page 6-5 to see which tests ...201Carriage PCA204Parts and Diagrams205Printer Support206Center Covers (Front)208Center Covers (Rear)210Right Cover212Left Cover214Right Hand Assemblies216Left Hand Assemblies218Carriage Assembly (T1100/T1100ps/T610)220Carriage Assembly (T1120/T1120ps)222Scan-Axis Assemblies (T1100/T1100ps/T610)224Scan-Axis Assemblies (T1120/T1120ps)226Paper Path Assemblies (Front)228Paper Path Assemblies (Rear)230Tool Kits232Miscellaneous Parts234New Formatter Design235Removal and Installation237Introduction239Safety Precautions239Electrostatic Discharge (ESD) Precautions239Required Tools240Service Calibration Guide to Removal and Installation241Using the Service Calibration Guide241The Service Calibration Matrix241Performing the Service Calibrations and Diagnostic Tests244Bin Assembly246Window248Front Cover252Media Output Assembly253Right Front Trim255Left Front Trim257Right Ink Cartridge Door259Left Ink Cartridge Door261Right Cover263Left Cover266Rear Tray271Rear Cover272Media Lever273Media Lever Position Sensor276Cutter Assembly278Right Rear Tray Support279Left Rear Tray Support281Front Panel283Top Cover286Window Position Sensor289Ink Supply Tubes Support Rail (T1100/T1100ps/T610)291Ink Supply Tubes Support Rail (T1120/T1120ps)295Service Station (T1100/T1100ps/T610)297Service Station (T1120/T1120ps)301Drop Detector305Aerosol Fan Assembly (T1100, T1100ps, T610 ONLY)307PrintMech PCA (T1100, T1100ps, T610 ONLY)309Pen to Paper Space (PPS) Solenoid (T1100/T1100ps/T610)311Pen to Paper Space (PPS) Solenoid (T1120/T1120ps)313Spindle315Left Spindle Holder316Right Spindle Holder (24” ONLY)317Right Spindle Holder and Rewinder (T1100/T1100ps/T610)319Right Spindle Holder and Rewinder (T1120/T1120ps)323Clean Out Assembly326Out Of Paper Sensor327Left Roll Guide330Right Roll Guide331Encoder Strip, spring and attachment nut (T1100/ T1100ps/T610)332Encoder Strip, spring and attachment nut (T1120/T1120ps)335Encoder Strip337Trailing Cable (T1100/T1100ps/T610)338Trailing Cable (T1120/T1120ps)345Carriage Assembly (T1100/T1100ps/T610)352Carriage Assembly (T1120/T1120ps)363Carriage Rear Bushing373Left and Right Bumpers (T1120/T1120ps ONLY)375Belt Assembly377Scan-Axis Motor (T1100/T1100ps/T610)378Scan-Axis Motor (T1120/T1120ps)382Carriage Rail Oiler386Line Sensor (T1100/T1100ps/T610)388Line Sensor (T1120/T1120ps)393Carriage Cover and Carriage Latch (T1100/T1100ps/T610)399Carriage Cover and Carriage Latch (T1120/T1120ps)404Carriage PCA (T1100/T1100ps/T610)409Carriage PCA (T1120/T1120ps)414Left Ink Supply Station419Ink Supply Tubes (T1100/T1100ps/T610)423Ink Supply Tubes (T1120/T1120ps)429Formatter436Electronics Module Main PCA and PSU (T1100/T1100ps/ T610)438Electronics Module Main PCA and PSU (T1120/T1120ps)441Starwheel Assembly444Print Zone Overdrive446Left Spittoon450Encoder Disk and Encoder Sensor452Media Advance Drive454Media Advance Roller (T1100/T1100ps/T610 ONLY)459Pinchwheel Assembly465Installation466Left Starwheel Lifter473Right Starwheel Lifter (T1100/T1100ps/T610)475Right Starwheel Lifter (T1120/T1120ps)478Starwheel Motor481Full Bleed Foam483Preventive Maintenance485Preventive Maintenance486Moisture on the Printer486Noisy Carriage Bushing486Belt Swelling486Cleaning the Printer486Carriage Assembly Lubrication486General Cleaning487Cleaning the Drive Roller and Overdrive487Level of Printer Usage487Preventive Maintenance Kits489Preventive Maintenance Kit #1489Preventive Maintenance Kit #2490Preventive Maintenance Kit #3490크기: 12.5메가바이트페이지: 490Language: English매뉴얼 열기