사용자 설명서차례Removal and replacement27Removal and replacement strategy28Introduction28Removal and replacement strategy28Electrostatic discharge29Required tools29Types of screws30Service approach31Before performing service31After performing service31Post-service tests32Test 1 (print-quality test)32Test 2 (copy-quality test)32Test 3 (fax-quality test; fax models only)32Parts removal order33Removal and replacement procedures35Rollers and pads35Transfer roller35Pickup roller (Tray 2 and Tray 3)36Separation roller (Trays 2 or 3)39Reinstall the separation roller41Document feeder pickup roller assembly42Pickup roller and separation pad (Tray 1)43Main assemblies46Print-cartridge drawer46DIMM cover48Right cover49Document feeder input tray51Scanner assembly52Right-front cover and power button54Rear-upper cover (duplex product)56Paper-feed guide assembly57Rear-door stopper and link caps (simplex product)58Rear door (simplex product)59Rear door (duplex product)61Rear cover and feed guide (simplex product)63Remove the rear cover and feed guide (simplex product)63Rear-lower cover and rear-door links (duplex product)67Remove the rear-lower cover and rear-door links (duplex product)67Rear-door rib assembly (duplex product)71Remove the rear-door rib assembly (duplex product)71Link guide73Control panel and right-arm mount74Reinstall the control panel and right-arm mount75Upper-cover assembly77Remove the upper-cover assembly77Reinstall the upper-cover assembly79Left cover81Remove the left cover81Reinstall the left cover83Front-door assembly84Remove the front-door assembly84Reinstall the front-door assembly89Intermediate transfer belt (ITB)91Reinstall the ITB94Drum motor (M1) and developer motor (M2)95Reinstall the drum motor (M1) and developer motor (M2)100Intermediate PCA101Formatter PCA and fax PCA102Remove the formatter PCA and fax PCA102Wireless PCA105DC controller PCA106Remove the DC controller PCA107Fuser-motor assembly109Remove the fuser-motor assembly109Reinstall the fuser-motor assembly112High-voltage power-supply PCA113Remove the high-voltage power-supply PCA113Color-misregistration sensor assembly116Remove the color-misregistration sensor assembly116Reinstall the color-misregistration sensor assembly118Fan (FM1)120USB PCA (fax/memory-card models)122Remove the USB PCA122Duplex-reverse drive assembly123Remove the duplex-reverse drive assembly123Fuser126Remove the fuser127Reinstall the fuser132Paper-delivery assembly133Remove the paper-delivery assembly133Tray cassettes and optional Tray 3 assembly136Solve problems137Solve problems checklist138Menu map139Troubleshooting process140Pretroubleshooting checklist140Power-on checks141Troubleshooting tools142Component diagnostics142LED diagnostics142Network LEDs (network models only)142Control panel LEDs142Memory card LED (memory-card models only)142Component tests143Control-panel tests143Diagrams144Plug/jack locations144Location of connectors145DC controller PCA145Location of major components147Major components147Motors and fans149Rollers150PCAs151Optional 250-sheet cassette152General timing diagram153General circuit diagram154CPU/ASIC diagrams155HVT/Toner EMP diagram157Driver PCA diagram158Duplexer PCA diagram159FSR diagram160Internal print quality test pages161Print quality troubleshooting page161Print quality assessment page161Print the Configuration Page161Service page161Clean the paper path162Print-quality troubleshooting tools162Repetitive image defects162Calibrate the product163Control panel menus163Setup Menu163HP Web Services menu164Reports menu165Quick Forms menu166Fax Setup menu167System Setup menu170Service menu175Network Setup menu177Function specific menus178Copy menu178Fax menu180Scan menu182USB Flash Drive183Interpret control panel messages183Control panel message types183Control panel messages18310.100X Supply Memory Error18349 Error, Turn off then on18450.x Fuser Error18452 Scanner Error18457 Fan Error, Turn off then on18579 Error Turn off then on185Black Cartridge Low185Black in wrong position186Black Very Low186Canceled scan. Clear document186Canceled send. Clear document186Communication error.187Cyan Cartridge Low187Cyan in wrong position187Cyan Very Low187Device error, press OK188Device is busy. Try again later188Document feeder door is open.188Document feeder jam. Clear and reload.188Document feeder mispick. Reload189Door open189Engine Communication Error189Engine error. Press OK to continue.189Fax is busy. Canceled send.190Fax is busy. Redial pending.190Fax receive error.190Fax Send error.191Fax storage is full. Canceling the fax receive.191Fax storage is full. Canceling the fax send.192Fit to Page on flatbed only192Genuine HP supply installed192Incompatible <color>192Install [color] cartridge192Invalid driver Press OK193Invalid entry193Jam in (area), Open door and clear jam193Jam in Tray 1, Clear jam and then press OK193Load paper193Load Tray 1 <TYPE> <SIZE>, Press OK to use available media193Load Tray 1, <PLAIN> <SIZE> / Cleaning mode, OK to start194Load tray <X> Press [OK] for available media194Magenta Cartridge Low194Magenta in wrong position194Magenta Very Low194Manual Duplex Load Tray 1, Press OK195Manual feed <SIZE> <TYPE>, Press OK to use available media195Memory is low. Press OK.195Memory is low. Try again later195Memory low Only 1 copy made. Press OK to continue.196Misprint, Press OK196No dial tone.196No fax answer. Canceled send.196No fax answer. Redial pending.197No fax detected.197Print failure, press OK. If error repeats, turn off then on.198Remove shipping lock from <color> cartridge198Remove shipping locks from cartridges198Replace [color]198Scanner error #, Turn off then on198Scanner reserved for PC scan199Scanning error Cannot connect199Settings cleared199Unexpected size in tray # Load <size> Press [OK]199Unsupported <color> Press [OK] to continue200Used <color> in use200Used [color] installed, to accept press OK200Used supplies in use200Yellow Cartridge Low200Yellow in wrong position201Yellow Very Low201Event-log messages201Print the event log202Event log messages202Clear jams206Common causes of jams206Jam locations206Clear jams from the document feeder207Clear jams in Tray 1209Clear jams in Tray 2212Clear jams in the fuser area213Clear jams in the output bin214Clear jams in the duplexer (duplexing models only)215Solve paper-handling problems217The product picks up multiple sheets of paper217The product does not pick up paper217Solve image-quality problems218Print quality examples218Color image defects222Clean the product224Clean the pickup and separation rollers224Clean the paper path224Clean the paper path from the product control panel224Clean the scanner glass strip and platen225Clean the document feeder pickup rollers and separation pad226Clean the touch screen227Solve performance problems228Factors affecting print performance228Print speeds229The product does not print or it prints slowly230The product does not print230The product prints slowly231Solve product connectivity problems232Solve direct-connect problems232Solve network problems232Poor physical connection232The computer is using the incorrect IP address for the product232The computer is unable to communicate with the product233The product is using incorrect link and duplex settings for the network233New software programs might be causing compatibility problems233The computer or workstation might be set up incorrectly233The product is disabled, or other network settings are incorrect233Solve wireless network problems233Wireless connectivity checklist234The control panel displays the message: The wireless feature on this product has been turned off234The product does not print after the wireless configuration completes234The product does not print, and the computer has a third-party firewall installed235The wireless connection does not work after moving the wireless router or product235Cannot connect more computers to the wireless product235The wireless product loses communication when connected to a VPN236The network does not appear in the wireless networks list236The wireless network is not functioning236Service mode functions237Service menu237Service menu settings237Secondary service menu237Open the secondary service menu238Secondary service menu structure238Product resets239Restore the factory-set defaults239NVRAM initialization239Solve fax problems241Fax troubleshooting checklist241Fax error messages243Communication error.243Document feeder door is open. Canceled fax.243Fax is busy. Canceled send.243Fax is busy. Redial pending.244Fax receive error.244Fax Send error.245Fax storage is full. Canceling the fax receive.245Fax storage is full. Canceling the fax receive.245Fax storage is full. Canceling the fax send.246No dial tone.246No fax answer. Canceled send.246No fax answer. Redial pending.247No fax detected.247Troubleshoot fax codes and trace reports249View and interpret fax error codes249Fax trace report250Fax logs and reports250Print all fax reports251Print individual fax reports251Set the fax error report252Change error correction and fax speed252Set the fax-error-correction mode252Change the fax speed253Solve problems sending faxes253An error message displays on the control panel253The Communication error. message displays253No dial tone.254The Fax is busy. message displays255The No fax answer. message displays255Document feeder paper jam256The Fax storage is full. message displays256Scanner error256The control panel displays a Ready message with no attempt to send the fax256The control panel displays the message "Storing page 1" and does not progress beyond that message257Faxes can be received, but not sent257Unable to use fax functions from the control panel257Unable to use speed dials258Unable to use group dials258Receive a recorded error message from the phone company when trying to send a fax258Unable to send a fax when a phone is connected to the product259Solve problems receiving faxes260The fax does not respond260The fax has a dedicated phone line260An answering machine is connected to the product260A telephone handset is connected to the product261The Answer Mode setting is set to the Manual setting261Voice mail is available on the fax line261The product is connected to a DSL phone service262The product uses a fax over IP or VoIP phone service262An error message displays on the control panel263The No fax detected. message displays263The Communication error. message displays263The Fax storage is full. message displays264The Fax is busy. message displays264A fax is received but does not print265The Private Receive feature is on265Sender receives a busy signal265A handset is connected to the product265A phone line splitter is being used265No dial tone265Cannot send or receive a fax on a PBX line265Solve general fax problems266Faxes are sending slowly266Fax quality is poor267Fax cuts off or prints on two pages267Product updates269Parts and diagrams271Order parts by authorized service providers272Orderable parts272Whole unit replacement272Related documentation and software273Supplies and accessories274Service parts274How to use the parts lists and diagrams275Scanner and document feeder main assemblies276Covers278Internal assemblies280Internal assemblies (1 of 5)280Internal assemblies (2 of 5)282Internal components (3 of 5)284Internal assemblies (4 of 5)286Internal assemblies (5 of 5)288Internal assemblies (simplex models)290Internal assemblies (duplex models)292PCAs294Input device(s)296250-sheet paper feeder (optional Tray 3)296Alphabetical parts list298Numerical parts list301Service and support305Hewlett-Packard limited warranty statement306HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement308Data stored on the print cartridge309End User License Agreement310OpenSSL313Customer support314Product specifications315Physical specifications316Power consumption, electrical specifications, and acoustic emissions316Environmental specifications316Regulatory information317FCC regulations318Environmental product stewardship program318Protecting the environment318Ozone production318Power consumption318Toner consumption319Paper use319Plastics319HP LaserJet print supplies319Return and recycling instructions319United States and Puerto Rico319Multiple returns (more than one cartridge)320Single returns320Shipping320Residents of Alaska and Hawaii320Non-U.S. returns320Paper321Material restrictions321Disposal of waste equipment by users in private households in the European Union321Chemical substances322Material Safety Data Sheet (MSDS)322For more information323Declaration of conformity324Declaration of conformity (wireless models)326Certificate of volatility328Types of memory328Volatile memory328Non-volatile memory328Safety statements329Laser safety329Canadian DOC regulations329VCCI statement (Japan)329Power cord instructions329Power cord statement (Japan)329EMC statement (Korea)330Laser statement for Finland330GS statement (Germany)331Substances Table (China)331Restriction on Hazardous Substances statement (Turkey)331Restriction on Hazardous Substances statement (Ukraine)331Additional statements for telecom (fax) products332EU Statement for Telecom Operation332New Zealand Telecom Statements332Additional FCC statement for telecom products (US)332Telephone Consumer Protection Act (US)333Industry Canada CS-03 requirements333Vietnam Telecom wired/wireless marking for ICTQC Type approved products334Additional statements for wireless products335FCC compliance statement—United States335Australia statement335Brazil ANATEL statement335Canadian statements335European Union regulatory notice335Notice for use in France336Notice for use in Russia336Korean statement336Taiwan statement337Vietnam Telecom wired/wireless marking for ICTQC Type approved products337Index339크기: 22.9메가바이트페이지: 346Language: English매뉴얼 열기