StorageTek 6 Manual Do Utilizador

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392   VM/HSC 6.0 System Programmer’s Guide
1st ed., 6/30/04 - 312579601
What to do When a Dump Occurs 
When a VM HSC dump occurs, it is sent as a CLASS V spool file to the virtual machine 
defined by the current DUMPOPTS setting. Dump files are large and can have a negative 
impact on system spool space; they should be processed as soon as possible after they 
occur. 
The following steps should be taken when a dump occurs: 
 1. Move the CONSLOG and dump spool files to the dump processing machine’s virtual 
reader. 
 2. Note the reason for the dump. 
 3. Load the CONSLOG and dump onto MAINTSTK’s IPCS disk. 
 4. Call StorageTek Software Support. 
 5. Move requested material to tape and ship to StorageTek. 
Move Dump and CONSLOG to Dump Processing Machine’s Virtual Reader 
If no DUMPOPTS command had been issued, then the dump will be found in STKACS’s 
virtual reader. 
Move it to the appropriate machine’s virtual reader by issuing the following command 
from STKACS’s virtual console: 
CP TRANSFER RDR CLASS V TO userid 
If the initial settings of CONSLOG were in effect, then the CONSLOG will be found in 
STKACS’s virtual reader as a class C PRT file with the name SLS.CONSOLE.LOG. 
Move it to the same machine’s virtual reader by issuing the following command from 
STKACS’s virtual console: 
CP TRANSFER RDR CLASS C TO userid 
Note Reason For Dump 
Make a note of the reason the dump was created. If the dump was due to an ABEND, then 
the ABEND code and reason code are kept in the spool file’s NAME and TYPE fields. 
Issue the following command from MAINTSTK’s virtual console to display this 
information: 
QUERY RDR CLASS V ALL 
Below is an example of the response for a dump taken due to an ABEND with a user 
ABEND code of 1096 and a reason code of 4500450. 
ORIGINID FILE CLASS RECORDS CPY HOLD DATE  TIME    NAME        TYPE 
STKACS    0074 V DMP 00001285 001 NONE 02/27 18:23:46 U1096­4500450