Fujitsu DX8100 S2 Manual Do Utilizador
Chapter 11 System Management
11.2 Functions in the Action Area for System
11.2 Functions in the Action Area for System
ETERNUS Web GUI User’s Guide
Copyright 2013 FUJITSU LIMITED
P2X0-1090-10ENZ0
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11.2.4
Remote Support (REMCS) for Regions other than EMEA
This section describes remote support management (by REMCS) for regions other than EMEA.
Remote support management (by REMCS) provides the following functions:
Remote support management (by REMCS) provides the following functions:
• Display Communication Log
• Setup Remote Support
• Update Customer Information
• Update Communication Environment Information
• Setup Log Sending Parameters
• Stop/Restart Remote Support
• Setup Remote Support
• Update Customer Information
• Update Communication Environment Information
• Setup Log Sending Parameters
• Stop/Restart Remote Support
11.2.4.1
Display Communication Log
This function displays the communication log between the ETERNUS DX Disk storage system and REMCS
center using the Remote Support function.
When the Remote Support function cannot be operated properly, for example, cannot be connected to the
REMCS center, use this log to identify the cause of the problem.
The communication log includes requests from the ETERNUS DX Disk storage system to the server, and
responses from the server to the ETERNUS DX Disk storage system. Only the communication log of the last
executed event is displayed.
center using the Remote Support function.
When the Remote Support function cannot be operated properly, for example, cannot be connected to the
REMCS center, use this log to identify the cause of the problem.
The communication log includes requests from the ETERNUS DX Disk storage system to the server, and
responses from the server to the ETERNUS DX Disk storage system. Only the communication log of the last
executed event is displayed.
The procedure to display communication log is as follows:
Procedure
1
Click [Display Communication Log] in [Action].
If the settings in
has not been completed in advance, this
function cannot be used.
Click the [
] icon or the [Refresh] button to update to the latest screen.