Toshiba M100 Manual Do Utilizador
Satellite M100 9-15
Troubleshooting
DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem
Procedure
Cannot write correctly
If you have trouble writing, make sure you are
observing the following precautions:
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
writing.
■
Use only the software supplied with the
computer for recording.
computer for recording.
■
Do not run or start other software during
writing.
writing.
■
Do not jar the computer during writing.
■
Do not connect/ disconnect external devices
or install/remove internal cards during writing.
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem
Procedure
You cannot access a
disc in the drive
disc in the drive
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Refer to Media Care section in Chapter 4 for
details on cleaning.
Press gently until it clicks into place.
Open the drawer and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Refer to Media Care section in Chapter 4 for
details on cleaning.