RGB Spectrum Quadra User's Guide Manual Do Utilizador
F I R M W A R E U P G R A D E S A N D T R O U B L E S H O O T I N G
System Troubleshooting
350-7951
Quadra User’s Guide
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S Y S T E M T R O U B L E S H O O T I N G
Problems with Quadra operation may result from incorrect system connections
and settings. In the event of difficulty or anomalous results, first check the
following basic items:
and settings. In the event of difficulty or anomalous results, first check the
following basic items:
•
Cable connections
•
The video format associated with each input
•
The timing selected for the display device attached to a particular
channel
channel
•
Any system options currently in effect
•
Use the command line interface to query the current settings of the
parameter in question to determine Quadra’s current values.
parameter in question to determine Quadra’s current values.
Some of these items are discussed in detail in the “
”
section below.
TROUBLESHOOTING
. . . . . . . . .
GUIDE
Use the table below to troubleshoot the Quadra. If problems persist, refer to the
“
“
” section for technical support instructions.
Important
Quadra’s hardware should only be modified or repaired by
RGB Spectrum’s technicians.
RGB Spectrum’s technicians.
Table D-1.
Troubleshooting Guide
Symptom
Recommendations
No power or lights
Check that the
Quadra
is plugged in and powered on.
No signal or a poor signal
on the display.
on the display.
•
Check that all cables are connected correctly.
•
Turn on a test pattern using the “
” function,
and determine the quality of the output image on the
selected channel.
selected channel.
•
Ensure that the appropriate set of output parameters are
loaded from the “
loaded from the “
” for your current
display and channel.
No inputs are visible
•
Ensure that your output channels are enabled using the
“
“
” function.
•
Ensure that the channel in which you are working has not
been positioned off screen. Use the WSR and WDR query
commands to determine where the image is positioned.
been positioned off screen. Use the WSR and WDR query
commands to determine where the image is positioned.