Fujitsu V01 Manual Do Utilizador

Chapter 4  Troubleshooting  

109 

Is the monitor power on? 

Check the monitor power and operation. 

Is IP-900 series power on? 

Confirm that the PWR-LED is on. 

No video is 

output 

(black screen) 

Is IP-900 series correctly 

connected to the monitor? 

Check the connection between the IP-900 series 

and monitor. 

Has decoding started? 

See Section 3.5.3, "Operation & Status 

(Decoder)," and confirm that "Normal 

(Receiving)" is displayed for "Decoding." 

Is the setup normal? 

Check the streaming address and port number 

settings. 

Blue/gray 

screen is 

output. 

Is "Operating" displayed 

for "Encoding" on the 

streaming source device? 

Confirm that the streaming source device is 

distributing streams.  In the case of the IP-900 

series encoder, see Section 3.3.4, "Operation & 

Status (Encoder)" and confirm that "Operating" is 

displayed for "Encoding." 

In the case of Unicast, confirm that the number of 

possible streams of encoder is observed. 

Only color 

bars are 

displayed. 

Is the video input of the 

source device normal? 

In the case of IP-900 seriese encoder, if video 

input is not received, the encoder outputs color 

bars or gray view according to the setting of 

"Display when no video signal input" on the AV 

input setup page.  Check video input. 

 

Is the copy protected 

content like DVD input to 

HDMI interface? 

The HDMI signal protected by HDCP 

(High-bandwidth Digital Copy Protection system) 

cannot be input to IP-900 series from the view 

point of the copy right protection. 

Check video input. 

Is a receiving error present?

Check the number of data packets received 

(decoder information) according to Section 

3.2.11, "Performance Statistics." 

Display the Performance Summary frame several 

times.  If the number of data packets lost is 

counted up, the network load may be high or there 

may be a problem with the setting.  Consult your 

network administrator. 

Video 

Receiving 

video 

sometime 

stops or video 

image is 

unstable. 

Is the MTU size too small? 

Use the size recommended for the network used. 

Is IP-900 series power on? 

Confirm that the PWR LED is on. 

Is IP-900 series correctly 

connected to the speaker? 

Check the connection between IP-900 series and 

speaker. 

Is the volume of the speaker 

used too low? 

Check the volume of the speaker. 

Is an alarm generated on the 

streaming source device? 

If an alarm is generated, see the operating manual 

of the streaming source device. 

No sound is 

generated. 

Is the streaming source device 

correctly connected to the 

audio source? 

Check the connection of the audio cable. 

Disconnect the audio output 

cable from IP-900 series  Does 

it eliminate the noise? 

If noise does not disappear even after the cable is 

disconnected, check the audio cable and audio 

output equipment. 

Audio 

Noise is 

generated. 

Is a receiving error present?  

Check the number of data packets received 

(decoder information) according to Section 3.2.11, 

"Performance Statistics." 

Display the Performance Statistics frame several 

times.  If the number of data packets lost is counted 

up, the network load may be high or there may be a 

problem with the setting.  Consult your network 

administrator. 

Data Data 

communication 

is disabled. 

Is the port setting normal? 

Is the port setting consistent 

with the destination device? 

Check the setting according to Section 3.2.6, "Data 

Port."