Lexmark PRO910 Manual Do Utilizador

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Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
Make sure the power cord is plugged into the printer and into a properly grounded, working electrical
outlet.
Make sure the printer is turned on.
Make sure the printer is securely connected to the computer, print server, or network access point.
Check the printer for error messages, and resolve any errors.
Check for paper jam messages, and clear any jams.
Check the ink cartridges, and install new cartridges if necessary.
Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Note: Make sure the printer is not in Sleep mode. Press and hold 
 for three seconds to turn off
the printer.
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following:
Knowledgebase articles with the latest information and troubleshooting for your printer
Live online customer support
Contact numbers for telephone customer support
Firmware and software updates
Setup troubleshooting
Installation screen did not appear during installation
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
L
AUNCH
 
THE
 
PRINTER
 CD 
MANUALLY
For Windows users
1
Click 
, or click Start and then click Run.
2
In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD
drive.
3
Press Enter, or click OK.
4
Click Install, and then follow the instructions on the computer screen.
For Macintosh users
1
From the Finder desktop, click the CD icon.
2
Double-click the software installer package, and then follow the instructions on the computer
screen.
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
C
HANGE
 
THE
 
LANGUAGE
 
USING
 
THE
 
PRINTER
 
MENUS
1
From the home screen, navigate to:
 > Device Setup > Language
2
Select a language, and then touch Accept.
3
Touch Yes to confirm this setting.
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the printers
folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
Before you reinstall the software, do the following:
M
AKE
 
SURE
 
THAT
 
YOUR
 
COMPUTER
 
MEETS
 
THE
 
MINIMUM
 
SYSTEM
 
REQUIREMENTS
T
EMPORARILY
 
DISABLE
 
SECURITY
 
PROGRAMS
 
IN
 W
INDOWS
 
BEFORE
 
INSTALLING
 
THE
 
SOFTWARE
Troubleshooting
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