Lexmark 2480 Manual Do Utilizador

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Tr
oubleshooting
Problem conditions
Perform the steps listed for each condition to correct 
the problem. If the suggested action does not correct 
the problem, contact your service representative.
Printer problems 
Problem
Probable cause
Action
Printer goes to Tear Off 
position before job 
finishes printing.
Tear Off is set to One 
Second 
and software 
application or network is 
not sending data fast 
enough.
Set Tear Off to On instead of 
One Second and run the job 
again.
Characters are wrong or 
missing; formatting 
control codes do not work.
Application program 
problem.
Refer to your software 
application manual.
Some wires seem to be 
missing from the 
printhead.
1
Check the setting of the 
forms thickness lever. 
See “Setting the forms 
thickness lever” on 
page 44 for more 
information.
2
Run the Printer Test. See 
“Testing the printer” on 
page 116.
3
Have printer repaired.
Dots are missing or print 
quality is poor. 
Forms thickness lever is 
incorrect for the type of 
paper you have loaded.
Dust or paper particles are 
stuck to the ribbon 
surface.
Remove the ribbon cartridge 
and check the ribbon surface.