GCC Printers 16 Manual Do Utilizador
GCC Elite Color 16 Series User’s Guide
3-3
Troubleshooting
Print Quality Problems
Description
Cause
Action
Faded printouts
The media is outside the recommended
specification range.
specification range.
Replace the media with a recommend size and
type, and confirm that your printer driver settings
are correct.
type, and confirm that your printer driver settings
are correct.
The paper is damp.
Replace the paper.
The drum cartridge is old or damaged.
Replace the drum cartridge.
The high-voltage supply is defective.
Contact your GCC dealer or a GCC Customer
Service Center for assistance.
Service Center for assistance.
Stray black dots or white areas
(drop outs)
(drop outs)
The paper is outside the recommended
specification range.
specification range.
Replace the paper with a recommend size and
type, and confirm that your printer driver settings
are correct.
type, and confirm that your printer driver settings
are correct.
The drum cartridge is old or damaged.
Replace the drum cartridge.
Vertical black streaks
The drum cartridge, transfer roller, or
fuser unit is old or damaged.
fuser unit is old or damaged.
Check the condition of the drum cartridge,
transfer roller and fuser unit, and replace as
necessary.
transfer roller and fuser unit, and replace as
necessary.