Apple g4 Manual Do Utilizador

 Troubleshooting

Symptom Charts/ Zip Drive -  5 7

Zip drive does not 
show up on desktop

1

Check that the Zip drive shows up in Apple System Profiler. 
If it does, go to step 2. If it does not, go to step 6.

2

Mac OS 9: Make sure the driver is turned on in Extensions 
Manager. 

3

Replace the Zip disk with a known-good disk.

4

Check that the Zip drive shows up in Apple System Profiler 
as ID = 1 (slave). If it does not, check the connector. There 
should be no jumper on the 6-pin device setting’s connector.

5

Reinstall system software.

6

Reseat the drive data and power cables on the back of Zip 
drive.

7

Replace the Zip drive.

8

Replace the drive data cable.

9

Try another connector on the power cable harness. If there is 
a bad connector on the harness, replace the power supply.