Lexmark W810 Guia Do Utilizador

Troubleshooting

Use the following table to find solutions to other printing problems you are experiencing. 

Universal size paper 
repeatedly jams when 
sent to bin 2 of the 
finisher.

Sending Universal size paper to 
bin 2 of the finisher is not 
recommended.

Send all jobs printed on Universal 
size paper to bin 1 of the finisher.

The 

 

message remains after 
you remove the 
jammed paper.

You have not cleared the entire 
paper path.

Clear paper from the entire paper 
path, and then press 

.

Refer to the 

User’s Reference for 

detailed instructions on clearing 
paper jams.

The page that jammed 
does not reprint after 
you clear the jam.

Jam Recovery in the Setup 
Menu is set to Off.

Set Jam Recovery to Auto or On. 

The operator panel 
display is blank or only 
displays diamonds.

The printer’s self test failed.

Turn the printer off, wait about 10 
seconds, and turn the printer back 
on.

 appears on the 

operator panel display. When the 
test is completed, the 

 

message is displayed.

If the messages do not appear, turn 
the printer off and call for service.