Lexmark W810 Guia Do Utilizador

Troubleshooting

Use the following table to find solutions to problems you are experiencing with the finisher 
option.

Paper frequently jams 
in the finisher.

The finisher and printer are 
misaligned.

Properly align the finisher with the 
printer. 

Refer to the 

User’s Reference for 

detailed instructions on aligning the 
finisher with the printer.

The finisher cables are not 
connected properly.

Check the cable connections. Refer 
to the 

Setup Guide for instructions 

on connecting the finisher to the 
printer.

The transport unit is not 
properly installed.

If the 

 

message recurs, verify that you have 
properly installed the transport unit 
on top of the printer. The gears must 
be completely engaged for paper to 
travel successfully from the printer to 
the finisher.

Refer to the 

Setup Guide for detailed 

installation instructions.

You are trying to staple, hole 
punch, or offset media other 
than paper.

Restrict use of the special finishing 
features to paper meeting the printer 
specifications. See “Output bins” on 
page 103 for more information.

Universal size paper 
frequently jams when 
sent to bin 2 of the 
finisher.

Sending Universal size paper to 
bin 2 of the finisher is not 
recommended.

Send all jobs printed on Universal 
size paper to bin 1 of the finisher.

You cannot clear the 

 message.

The transport unit is not 
properly installed.

Verify that you have properly 
installed the transport unit on top of 
the printer.

Refer to the 

Setup Guide for detailed 

installation instructions.