Toshiba 24SL410U Guia Do Utilizador

Before calling a service technician, please check this 
chapter for a possible solution to the problem 
experienced.

• The closed caption feature is set to one of the Text 

modes (T1, T2, T3, or T4). Set the closed caption 
feature to Off (

 page 37).

• If the TV stops responding to the remote control or 

TV control panel and you cannot turn off the TV, 
please unplug the power cord for a few seconds then 
plug it back in and try again.

If your TV’s problem is not addressed in this 
Troubleshooting section or the recommended 
solution has not worked, use the Restore Factory 
Defaults procedure (

 page 28).

• Make sure the power cord is plugged in, and then 

press .

• The remote control batteries may be dead. Replace 

the batteries or try the control panel keys.

General picture problems
• Check the antenna/cable connections (

2: Connecting your TV").

• Press 

 on the remote control or TV and select 

a valid video input source (

 page 29). If no device 

is connected to a particular input on the TV, no 
picture will display when you select that particular 
input source. For device connection details, see 
"Chapter 2: Connecting your TV".

• Antenna reception may be poor. Use a highly 

directional outdoor antenna (if applicable).

• The station may have broadcast difficulties. Try 

another channel.

• Adjust the picture qualities (

 page 36).

Noisy picture
• If you are watching an analog channel (off-air 

broadcast or Cable TV), you can set the 
CableClear

®

 feature to reduce visible interference in 

the TV picture (

 page 51).

Video Input Selection problems
• If the Input Selection window does not appear when 

you press 

 on the remote control or TV, press 

 a second time, which will change to the next 

video input source and display the Input Selection 
window.

Cannot view external signals or channel 3 or 4
• If you cannot view signals from external devices 

connected to Video, ColorStream HD, HDMI 1, HDMI 
2

, PC, or from channels 3 or 4, make sure the Input 

 is set to Off (

 page 42).

Poor color or no color
• The station may have broadcast difficulties. Try 

another channel.

• Adjust the Tint and/or Color (

 page 36).

Poor composite picture
• If the TV is connected to an external A/V device 

(e.g., DVD player, video game system, set-top box, 
etc.) try using a ColorStream HD or HDMI video 
connection instead.

Picture and sound are out of sync
• As with all products that contain a digital display, in 

rare instances, when viewing certain content (e.g.. 
television broadcasts, video games, DVDs), you 
may notice that the sound and picture are slightly 
out of sync. This phenomenon can be caused by 
various factors including, without limitation, video 
processing within the TV, video processing in an 
attached gaming system, and video processing or 
different compression rates used by broadcasters in 
their programming. You may want to try one or 
more of the following suggestions, which may help 
to reduce the effect of this phenomenon:

- If the TV is connected to an A/V receiver that 

has a programmable audio delay feature, use this 
feature to help synchronize the sound to the 
picture.

- If you notice this phenomenon only on certain 

TV channels, please contact your local 
broadcast, cable, or satellite provider to inform 
them of this issue.

• Check the antenna/cable connections (

 "Chapter 

2: Connecting your TV").

• The station may have broadcast difficulties. Try 

another channel.

• The sound may be muted. Press VOLUME.
• If you hear no sound, try setting the MTS feature to 

 mode (

 page 38).